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1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great kind and understanding of needing service asap
Business response:
Thank you for your positive feedback! We're pleased our team provided the kind and understanding service you needed quickly. Understanding our customers' urgent needs and responding with care is something we take seriously at Camelback Subaru. We appreciate you recognizing our efforts.
Only giving this 4 stars because the cost of a gasket replacement was pretty high ($740 ish). The staff was responsive and very good at accommodating!
Business response:
Thank you for your review! We truly appreciate you taking the time to share your experience with us. It's wonderful to hear that our staff was responsive and worked hard to accommodate your needs throughout the service process. We understand that vehicle repairs can represent a significant investment, and we're grateful that you recognized the quality of service our team provided. Your feedback helps us continue to focus on delivering excellent customer care.
Too expensive i wanted it for cheaper.
Business response:
Thank you for your honesty about your experience with us. We understand that pricing is an important consideration when making vehicle decisions, and we appreciate you taking the time to share your perspective. We strive to provide fair value for our vehicles and services while maintaining the quality standards our customers expect. We recognize that budget considerations vary for each customer, and we're always working to offer competitive options that meet different needs. To discuss your experience further, please contact... read more
Service dept. Was very friendly and helpful.
Business response:
We sincerely value your positive feedback about our service department team. It's wonderful to hear that you found our staff to be both welcoming and supportive during your visit. Creating a friendly atmosphere while providing the assistance our customers need is something we strive for every day. Your experience matters greatly to us, and we're pleased we could meet your expectations. Thank you for taking the time to share your thoughts about your service experience.
Great customer service.....
Business response:
Thank you for your review! We are delighted to know that you experienced excellent service during your visit. Your kind words about our team's dedication to helping customers truly mean a lot to us. We strive to provide outstanding support to every person who walks through our doors, and it's wonderful to hear that we succeeded in making your experience a positive one. We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Excellent customer service. Service done well and on time.
Business response:
We are thrilled to hear about your outstanding experience with our service team. Your kind words about the quality of work and timely completion truly mean a lot to us. It's wonderful to know that our team delivered the level of care and professionalism that you deserved. We appreciate you taking the time to share your positive experience and look forward to serving you again.
Fast service, friendly and efficient people when checking in and picking up my car.
Business response:
Thank you for your review! We are delighted to hear about your positive experience with our team. Your comments about the quick turnaround time and the welcoming, organized approach of our staff truly mean a lot to us. It's wonderful to know that both your drop-off and pickup went smoothly. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Best service department! Always quick and helpful.
Business response:
Thank you immensely for taking the time to share your wonderful feedback! We are delighted to hear that our service team has consistently provided you with efficient and supportive assistance. Your recognition of their dedication to delivering prompt and attentive care truly means the world to us. At Camelback Volkswagen Subaru, we strive to create exceptional experiences for every customer who walks through our doors, and knowing that we have earned your trust through our reliable service makes all our efforts worthwhile. Y... read more
Service Rep kept me informed throughout, much appreciated
Business response:
We are excited to hear about your positive experience with our service team. Having a representative who keeps you well-informed during the process makes such a meaningful difference, and we're delighted that this level of communication was valuable to you. Your feedback highlights exactly the kind of attentive service we strive to provide every customer. We truly appreciate you taking the time to share your experience with us.
Camelback Subaru has a 4.3 star rating with 5,395 reviews.
Camelback Subaru is open now. It will close at 8:00 p.m.