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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
If you're searching for an Arizona Volkswagen dealer, then you've come to the right place. Camelback Volkswagen is a top-rated car dealership in Maricopa County with a large selection of new and pre-owned inventory. At our dealership, you will find the VW Jetta, Beetle, Golf and Passat for sale in Phoenix, along with other popular models. If you're looking for affordable used cars and SUVs, we offer a large selection of low-mileage pre-owned vehicles as well. We have something for every taste and need, and our knowledgeable ... read more
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Unauthorized Charge and no response I authorized a $1000 refundable deposit to hold a price. Dan McCoy decided, unbeknownst to me, to charge me $3000. I sent several emails, even left a voice mail to get my deposit back with no response. Huge waste of my time, 3 weeks, to get the refund back through a dispute case with VISA. Glad I purchased from another VW dealer. Suggest you do the same. Garbage customer service.
Worst Service with no resolution! I took my 2018 VW Atlas into the Camelback VW (which is where it was purchased from) because in the morning after starting it up, there is a very strong gas odor inside and outside of the vehicle, It has been so bad at times that I end up with a headache or feeling dizzy. We can't drive with the windows up for at least 10 minutes or the smell is too overpowering. I took the Atlas in and told the service person that it is only first thing in the morning. He started it that next morning and ag... read more
Not surprised Came in this morning to get my wife’s car serviced while waiting in the service area you over hear a lot of conversations by the sales guys using vulgar language without any care in the world. Referring to a potential customer who was not ready to make a purchase but the sales rep refoto him as a “jerk”. And to hear how they want to treat people in general. I seriously wonder where their morals are at. One sales guy talking to others “ I will show her the best 3 minutes of her life “ And to think my wife was go... read more
Won't honor their own quote The dealership would not honor the cost they quote on their own web site. They added almost $3K of useless options and are not honest about it on their web site.
Poor service post negotiation like APR rate Pricing was competitive but their interest rate(APR) for the excellent credit score is worst in Phoenix and won’t honor competitors rate as per their website. Poor website with respect to financial calculations with lot of errors. They didn’t help in transferring my existing license plate.
Car didn’t even make it 2weeks after purchase My wife REALLY wanted a Subaru Forester XT. She found one here at Camelback Subaru/Mazda/Volkswagen but unfortunately 2weeks after driving it locally nothing crazy only went through 1tank of gas haven’t even filled it for a second time yet, the car through a CHECK ENGINE CODE for three(3) items and ALL said “STORED” which means they were already there logged in the brain of the computer and they just erased them so the light would clear and they could make a sale. 🤯 After this i... read more
Waste of my time I had an appointment at 8am for the airbag recall. When i checked in they confirmed that my appointment was for the airbag, so i went and sat down. TWO HOURS later, they call me to the counter to let me know they couldn't work on my car because they don't have the part they need. Really not sure why i had to wait for two hours when my car wasn't even being worked on. Such a waste of time, and now I still have to go back because I need this taken care of. I will be making an appointment at a different locatio... read more
not very professional In summary: At the used car area. Lack of knowledge of vehicles, not very good at explaining offer (at least from the salesman I got) did not acknowledge my sibling when we arrived. Car was not even ready for us to view even though we called ahead and told them we were on our way. And now I keep receiving phone calls even though I wrote the GM and explained to him my experience, he/she never replied back. I also made it clear that I did not want to do business with them anymore. Now keep in mind this is... read more
Buy Anywhere Else I have had multiple terrible experiences with this dealership over the last two years. they've tried to upcharge me for vehicles and offer far less for my trade ins. When I show them other dealers prices they act shocked and come up with excuses. Recently, they lied directly to my face about a deal, and acted like they'd never heard of Subaru's guaranteed trade in program. I had to email them the price for my car and even then they tried to dance around it. I've also had trouble with the service department,... read more
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4.1 star rating with 3,397 reviews.
When is Camelback VW open?
Camelback VW is open now. It will close at 9:00 p.m.