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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Warning about MPP (Mechanical Protection Plan) When leasing my car I was sold the MPP which covers many things little things over the length of the lease. This cannot be used until you end the lease. What I was NOT told, nor is it in the literature, is that if I decided to buy the car a the end of the lease, which I plan to do, that this insurance would NOT cover any problems that occurred over the time of the lease when I pay off the balance on the car. I have talked to both the the BBL company and Camelback Subaru and they... read more
Typical used car salesmen Here’s the deal , I have purchased two vehicles in the past from the user lot and the new lot , they were decent transactions but I attempted to go take a look at a 2015 Jetta.. boy was this a bad idea ... I had called ahead and had a “true car” price for the vehicle , I had filled out a credit and had my credit pulled . I had spoke with “the manager” mr Cooper and advised him of my credit situation and of my payments and asked if he could make it work . He told me he could definitely make it work a... read more
Con Artists! Tried to purchase the gold colored 2004 Ford F-150. Drove it home, and put 130 miles on it. Noticed it had a whining sound coming from the transmission. Was told to take it to AAMCO to have it diagnosed. Founds shards of metal in the transmission pan, and Camelback came and got it. AAMCO said the transmission was shot, and diagnosed what I already knew. Bad torrenson bearing behind the torque converter, and Camelback ignored the diagnoses. Told my wife and I the metal in the pan was normal wear, and refused to f... read more
Sold car to someone else after I left a $1000. deposit Salesperson, (Jesse Hernandez) and I agreed on a price for a used 2015 Subaru. I gave all personal information that was needed for a $1000.00 deposit, plus credit check. I received an email congratulating me on my new Subaru Outback; I never heard from them again. When I finally, after 3 days, was able to connect with one of the managers, (Robert Cooper), he told me the car was sold to someone else. I followed up with emails to the company owner (Joe Esposito), Manger (G... read more
Spot delivery scam I was scammed, spot delivery. They will not return my down payment and are very angry I would not sign a 23% interest loan. Would like MY down payment back, it was their fault, not ours. Promised too much, couldn't deliver. Too bad their egos don't match their character, the right thing to do is return the customers money as you failed. Regina couldn't come out of her office to speak to us. Ill assume her embarrassment kept her behind the door. I see how these people are good for business, they rob the pub... read more
Disorganized Beyond Belief! This Subaru dealer is just unbelievably disorganized. We called and were told they had 4 used Foresters in stock. We arrived 30 minutes later, and our salesman could only find one, which was in pretty bad condition. We went across the street to the Hyundai dealer, and during a break between test drives I checked Autotrader.com and saw a Forester listed that met our needs, and it was listed at Camelback Subaru (where we had just been). I sent an inquiry and almost instantly received a call from the... read more
AVOID THIS DEALER Todd hayes service manager needs to be replaced. I had some work done and I had some concerns with the way some stuff was put back together. So asked Todd after his service advisor tried to give me the run around. Would you have touched this part during my last repairs because it just flew off on the freeway. His response maybe I did maybe I didn't but you can't prove it. Sorry buddy but I did prove it to subaru. They ended up paying for your mistakes. The same one i was trying to explain to you when you wa... read more
YoYo Finance! All of the horror shows of a car-buying experience can be found here. I made a deal on a 2017 Passsat SE in October of 2016. I spent over four hours at the showroom. They paid for lunch, but I don't get paid to sit at a car dealership cooling my heels. When I asked them to match the Internet deal, they gave me a song and dance and then had me sign an agreement to purchase at the advertised price. I left the dealership with the car, assuming we had a genuine deal. Until the finance person called me back two days... read more
Worst Customer Experience I set an appointment on a Tuesday morning after striking out on Saturday for a fully upgraded Impreza limited because the sales rep, Dale, said that was the best day to get a deal. This time around it was a totally different experience. Even though I was looking at a model 2 tiers lower, there was no test drive or formalities. I was immediately asked to just fill out my information to pull credit. Dale came back with the finance manager, who did not introduce himself. According to their finance mana... read more
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4.2 star rating with 3,226 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open tomorrow at 7:00 a.m.