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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
If you're searching for an Arizona Volkswagen dealer, then you've come to the right place. Camelback Volkswagen is a top-rated car dealership in Maricopa County with a large selection of new and pre-owned inventory. At our dealership, you will find the VW Jetta, Beetle, Golf and Passat for sale in Phoenix, along with other popular models. If you're looking for affordable used cars and SUVs, we offer a large selection of low-mileage pre-owned vehicles as well. We have something for every taste and need, and our knowledgeable ... read more
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I came in to replace my driver side doorhandle that has been cutting my fingers and making me bleed. The damage to the metal on the doorhandle which was cutting me was not caused from me being careless, it was due to normal wear and tear from a hand opening the door over 2 years and probably a fault in the manufacturing of that specific doorhandle. When I came in two days ago, they told me the part cost $30, and without even asking me if that price point was okay, went ahead and ordered it for me, telling me I could schedule... read more
Dishonest Dealer The Camelback VW dealer is extremely dishonest. After negotiating for half a day and agreeing on a price the finance manager (Mr. Dennis) dishonored the deal and continued to be dishonest with us telling us that it was their mistake on the price they agreed upon and they would not be honoring the sale. In the half day negotiation process they included 3 sales directors as well as claimed to have called the dealer's owner to get approval, all to be told they mis-spoke and would not honor the deal. I did my ho... read more
I'd rate zero if I could - Buyers beware I'd purchased a new Mazda5 with lifetime oil change back in Dec 2013 from Camelback VW, Subaru, Mazda. Today, during regular maintenance service, I'd felt pushed to a corner in signing the service maintenance which stated, "...final free oil change". Camelback VW will no longer honor the lifetime free oil change service I paid for in my sales contract. The reason given was that; 1) they are no longer a Mazda dealership (therefore couldn’t do a chargeback of oil change to) and 2) I did... read more
I visited Camelback volts wagon to have a recall done on I visited Camelback Volkswagen to have a recall done on my 2009 CC. After they were done with the repair, they handed me a folder with over $5000 worth of recommended services, most of which I just literally had done the previous two weeks. I informed the service person of this and we went and looked at the engine. He pointed out a little bit of oil overflow in a hollow and said that this was obviously a because of one of the problems. I drove it directly to the shop w... read more
Financial Smoke and Mirrors at VW Camelback I'll start off that I had a nice salesman; he was young and new to the auto sales biz. The financial practices at VW Camelback are deceiving and questionable. VW Camelback claims that they are a 'volume-driven dealership' and that they are not trying to optimize their financial margins, but this does not appear to be true based on several issues that I experienced with this dealership. The pay off of the loan of my trade-in vehicle did not occur in a timely manner and resulted in m... read more
Bad experience. Agents are highly inexperienced. We're leasing the vehicle for the first time, and wanted to know how the monthly payment is calculated and how the initial money down would be counted towards the principal. They kept most information undercovers until the final signatures with the finance consultant who is a Mr. Know-it-all. Twisted our arm to buy the warranty...the usual scare tactics. We showed TrueCar quote and they agreed to match initially, but when were signing the kept the same original amount...overal... read more
One of the worst experiences at a car dealership! My wife spoke to Airius McClellen over the phone and via email about purchasing a 2019 Subaru Forester. My wife made it clear to both Van and Airius that she had a car to trade-in. She was also very clear when she stated that the condition of trade in wasn't the best and she even gave Van the car's VIN number. Van confirmed that he understood that the car we were trading in wasn't in the best condition after he read the Carfax report but said it was no problem. My wife then i... read more
Gawd Awful Experience with ZERO Communication Too bad negative stars aren't an option with crap of a dealership. So my son goes in to buy a car, needs a co-signer and they ask if I would be able to. I applied that evening and NEVER heard back, not from the sales person, the sales manager (Ya Daniel McCoy, you know who you are!). A few days go by still nothing so my son says lets go in, we go back and sit politely in a cubicle waiting for the sales person to do something, anything. No one shows so after 20 minutes we leave. T... read more
Lacks all integrity!!! After several visits and emails exchanged a price was agreed upon in writing for a new Subaru. We filled out all paperwork online, made appt. to come in to finalize sale. We were told to fill out paperwork again, showed additional vehicles, and given completely different price than what we had in writing. After keeping us for hours, they refused to honor the offer. What a SCAM!!!! This is a dealership lacking in integrity that I would caution you to think before doing business with.
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4.1 star rating with 3,397 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open at 7:00 a.m.