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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
If you're searching for an Arizona Volkswagen dealer, then you've come to the right place. Camelback Volkswagen is a top-rated car dealership in Maricopa County with a large selection of new and pre-owned inventory. At our dealership, you will find the VW Jetta, Beetle, Golf and Passat for sale in Phoenix, along with other popular models. If you're looking for affordable used cars and SUVs, we offer a large selection of low-mileage pre-owned vehicles as well. We have something for every taste and need, and our knowledgeable ... read more
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
This is the worst dealership experience I have ever had in my life. I want to start by saying I have given the dealership over a month now to respond to texts and calls. Dejon Yarbrough initially was helpful and has now become non-responsive. I purchased my 2025 Outback Wilderness in Chicago in February and relocated here to Phoenix. I brought my car in for the first 6,000 scheduled maintenance. My car was returned to me with oil or some foreign substance all over the fender, front grill, my car smelling like gas inside, tir... read more
Camelback Volkswagen sold me a car with a misfiring engine and a hood that flaps up on the freeway. My car failed the week after my first car payment. I brought it in for repair as directed by the salesperson who sold me the car, Kevin. I paid $160 for a diagnostic and was sent to another dealership with my broken car because they couldn’t fix it. Now I’m looking at close to $1000 in repairs, an additional diagnostic fee and no promise that the problem won’t persist. I also think it is helpful to mention my car payment is DO... read more
One word…HORRIBLE. HORRIBLE SERVICE. This service department is the absolute worst. 2 times we’ve brought it in and 2 times we have had to bring it back for issues. The first time they neglected to add blue and this time after flushing our coolant we got a low coolant warning while driving the next day. When I called in iI was told “maybe you should think about buying a new car.” Our Passat only has 130,000 miles. What the actual xxxx. Give me a new car maybe? Ridiculous
Yikes! ! This dealership is unprofessional at best and a total nightmare to do business with 😱👎. I recently purchased a used vehicle from them in March 2024, and they totally messed up delivery 🤦♀️. I'm so angry. They caused damage to my vehicle during a storm and didn't even tell me! 😡 The delivery drivers damaged their own vehicle too, and they only offered to zip tie mine back together?! 🤯 I paid them over $17k! I called Subaru of America for help, and their customer advocacy department is awesome! They covered the ... read more
The absolute worst service I have ever received. My son originally took his car to the dealership for service back in November for an oil change and tire rotation. Fast forward to January, three of the tire lug nuts fell off while he was driving, thankfully the other two was still in place to avoid the tire from completely being removed (see pic). We took some of the bolts from the other tires to screw it to the damage tire so that he could drive it down to the dealership. Upon his arrival, he spoke to two Advisors (Justin a... read more
I purchased a used SUV from Camelback VW/Subaru this week. The staff was professional & my experience STARTED out good, but overall I am very dissatisfied with the whole buying experience at this dealership. During the test drive I discovered there was something wrong with the 3rd row seat that would not go down flat. When we agreed on a purchase price, my salesman Shonn assured me that the Service dept would take care of the 3rd row seat immediately before I left. He led me to believe that it was being fixed as I was waitin... read more
Awful quality control. Didn’t replace my coolant cap after service. Tools left under the hood. Suggested replacement parts without looking at them (brand new part). Suggested replacement of serviceable parts, at significant expense.
Buyer Beware ( I would leave a ZERO if I could; not a choice) After a diligent online and telephone search, Camelback VW quoted the best price for a new car we planned to buy. Before leaving for the dealership, I questioned the sales rep again; this monthly price includes everything, and the response was YES. On my way, I contacted my previous salesperson at VW North Scottsdale. I told him I got a better price at Camelback and would purchase the new car from them. However, I would still buy the service agreement from North S... read more
Do not recommend, the dealership tries to high ball you and insult your intelligence! Go to another Subaru dealership!
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4.1 star rating with 3,397 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open at 7:00 a.m.