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Camelback VW

4.1

About this business

If you're searching for an Arizona Volkswagen dealer, then you've come to the right place. Camelback Volkswagen is a top-rated car dealership in Maricopa County with a large selection of new and pre-owned inventory. At our dealership, you will find the VW Jetta, Beetle, Golf and Passat for sale in Phoenix, along with other popular models. If you're looking for affordable used cars and SUVs, we offer a large selection of low-mileage pre-owned vehicles as well. We have something for every taste and need, and our knowledgeable ... read more

Location details

1499 E. Camelback Rd., Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.13,397 reviews
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mark freeman's profile image
mark freeman 
4 years ago

I was lied a few times. The dealership has sleazy sales managers and salesman. My family and I will never do business with this dealership again; we are moving to Chandler. 

HV's profile image
4 years ago

I see I am the first one having a negative review. Happy that most of you had a pleasant experience. But nevertheless I had a complete bad experience working with sales. This is my second car I am purchasing from the dealership. . I was very clear right from the beginning what I was willing to pay for the car out of the door. As it seems the price I paid eventually was way off from what I had committed to. Somehow the numbers at first look correct and Since I trusted and signed the documents and the dealership has not return... read more

jktmphx's profile image
4 years ago

Zaktek paint and interior warranty was slipped into our financing (for our 10 year old used car) without telling us it was optional. The paperwork has a section (below the area we were instructed to sign) that says "Zaktek is NOT a requirement for the purchase of this vehicle." This was not communicated or shown to us. When we spoke to the finance manager about it the following business day, he said that all of their cars had this warranty and it was not optional and we would have to pay for it regardless. Then why does the ... read more

bbutron27's profile image
bbutron27 
4 years ago

I usually don't do this but I feel like I had to share. I went up thinking that I was going to be able to either one turn in my lease or get into another vehicle. The only reason I went there was because I was told numerous times they could do it no problem, within 10 minutes of getting there we were being pulled into double payments and vehicles we had no interest in. I get it they don't do the financing part but when they tell me that they are able to do this and then come back and its double the amount it is a bit dishear... read more

BentleyCP's profile image
BentleyCP 
4 years ago

Not my favorite of reps. Pushy and rude via emails. Told him I what I wanted, said that I was making an out of state purchase. Wanted to give him my business but he wouldn't produce car sheets, just kept saying to come down. 

Martin Zavala's profile image
Martin Zavala 
4 years ago

Truly has a very bad financial service. Protect and take care you money . VW is giving to us(Martin) a terrible service. 5 months later they want to get more money of my new leasing car. I DO NOT RECOMMEND IT to NONE. Pesimo servicio. Cuiden su dinero. 5 meses despues quieren cobrarme cosas del carro que entregue. A nivel nacino me dijoeron que pueden pasar años y en cualquier momento años despues te cobraran por algo que encontraron y en la Camelback fue peor pues me dijeron que se suponia que tendrian que haberme dicho los... read more

jadaging's profile image
5 years ago

Buying a Subaru Crosstrek Overall the process was better than many I have completed over the past 50 years. The sales team (Tim and Ivan) was terrific and enjoyed working with them both. However, the day went sour once the manager stepped in! I had so hoped to avoid the ever present "Dealer Added Values" by purchasing a slightly used car. This was Not the case, after agreeing to the price for the used car, I was presented with a sales estimate sheet to sign, and there it was Over $3000 in dealer added options added on top of... read more

Conned's profile image
5 years ago

Liars and thieves They had my car for over 2 months guessing as to what was wrong. Sent me home with it after one month and it had the same issue. Limped it back in and they took another month to screw around with it. Charged 1200.00 for a transmission wire harness. Said it was fixed. Drove it off the lot and it stalled out in front of the dealership. Almost died as this was cutting across traffic on a left turn. A cop was there and stopped traffic and helped me push it back in. The service department's mouths were wide open... read more

Raerae23's profile image
5 years ago

Rude and Unprofessional I am currently leasing a Jetta and I was called numerous times by Camelback Volkswagon to return my lease early. I spoke to a manager and was promised a certain deal for a new lease, so I drove over to Camelback Volkswagen. Let me remind you that this is during the pandemic and I have an autoimmune disease. Being as a I spoke to management over the phone and we verbally agreed over the deal and that the process would be quick and I would not have to go inside, so I decided to go. When I arrived, Thoma... read more

Frequently asked questions about Camelback VW

How is Camelback VW rated?

Camelback VW has a 4.1 star rating with 3,397 reviews. 

When is Camelback VW open?

Camelback VW is closed now. It will open at 7:00 a.m.