This profile has been claimed by the business owner or representative.
Care Station Medical Group
- Doctors
- Linden, NJ
About this business
Location details
328 West St. Georges Ave, Linden, NJ, 07036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
I visited the clinic late Sunday afternoon. The doctor told me he was calling in a prescription to CVS. CVS pharmacy was closed and I could not get the prescription. I called the clinic 2x leaving messages, hoping they could provide an alternate solution. Unfortunately no one ever called me back.
The service was terrible you made me wait entirely too long to give me the results of my EKG if I had been having a heart attack it would’ve been really bad why did I have to wait so long and not come out until the waiting area and the doctors were just sitting around what are you going to give me more test than necessary such as a stress test so I left no one tried to stop me to give me the results of my EKG and the doctor just looked at me as I walked out .
Business response:
Hi Steven , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
3 people in the office & it took 1 hour to be seen & another hour to see a doctor but was seen by pa/c ?
I was seen by the doctor in a good time. I was given a prescription that helped my upper respiratory infection.
Business response:
Thank you for your kind words, Holly. We really appreciate you taking the time to share your experience with us. Our team strives to continually improve our performance, and we hope to deliver an even better experience in the future. Erica G. Care Station Medical
Patient reps should really not be addressing patients as “hon.” It’s unprofessional.
Business response:
Hi Maryellen , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that our staff felt short of expectations. We are actively working on training our staff to provide a positive experience to our patients. Thank you for your feedback! Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
Came in after a rash for a few days on My Butt and talk about Medication.......Been seeing Dr Julio Diaz for quite a few Years and He’s Great ..... A down to earth understanding Man
Business response:
Thank you for your kind words, Kenneth. We really appreciate you taking the time to share your experience with us. Our team strives to continually improve our performance, and we hope to deliver an even better experience in the future. Erica G. Care Station Medical
It’s ok service only you have to wait patiently if you go before 7:00 pm
Sat for 40 min without any communication or update that scheduled appt would be late. No excuse to not have staff inform of late appt when checking in or call ahead of time or ignore when waiting for long periods in waiting room.
Business response:
Hi Deborah , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
Arrived 3pm for a 4pm appointment just so I could be waited on “ON TIME” and was in waiting room until 4:40. Was taken to the patient’s room and had another 30 minute wait for the Dr. Once Dr arrived, In 40 minutes I had a Dr. exam, blood work, an EKG, and a B12 shot. Staff and Dr. was excellent and courteous. The wait times were awful!!! If I had come 1 hr and 40 min late for the appointment I would have been told to reschedule!!!!! This is not the first time this has happened but it is my last!!! If it happens again. ... read more
Business response:
Hi Janice , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
Frequently asked questions about Care Station Medical Group
How is Care Station Medical Group rated?
Care Station Medical Group has a 4 star rating with 5,501 reviews.
When is Care Station Medical Group open?
Care Station Medical Group is open now. It will close at 10:00 p.m.