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Care Station Medical Group
- Doctors
- Linden, NJ
About this business
Location details
328 West St. Georges Ave, Linden, NJ, 07036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
I hated the service. I was in pain and the doctor ever send the medince to the pharmacy. I called the the first desk lady gave me an attitude. I change my doctor anyway . Thank you
Business response:
Hi Rose , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
I had an appt at 11:30am was seen till 12:45pm they weren’t many pple either
Business response:
Hi Vivian , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
I am new to New Jersey, and I patronize Care Station Group in hopes that it was a place of integrity. It is disconcerting for me to have carefully expressed my problems and concerns to PA Johanna, and have her assure me that she would call in the prescriptions I requested only to go to the pharmacist four times, and the prescriptions were not ever called in. Meanwhile, I am in pain and she is on vacation for an entire week. I have called Care Station six times and I get different answers about what’s going on. I would not re... read more
Business response:
Hi Darry , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
The wait is too long, even with a scheduled appointment
I visited the clinic late Sunday afternoon. The doctor told me he was calling in a prescription to CVS. CVS pharmacy was closed and I could not get the prescription. I called the clinic 2x leaving messages, hoping they could provide an alternate solution. Unfortunately no one ever called me back.
The service was terrible you made me wait entirely too long to give me the results of my EKG if I had been having a heart attack it would’ve been really bad why did I have to wait so long and not come out until the waiting area and the doctors were just sitting around what are you going to give me more test than necessary such as a stress test so I left no one tried to stop me to give me the results of my EKG and the doctor just looked at me as I walked out .
Business response:
Hi Steven , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that we fell short of your expectations on this visit. Please allow 2-3 business days for one of our staff members to look into the matter and reach out to you. Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
3 people in the office & it took 1 hour to be seen & another hour to see a doctor but was seen by pa/c ?
I was seen by the doctor in a good time. I was given a prescription that helped my upper respiratory infection.
Business response:
Thank you for your kind words, Holly. We really appreciate you taking the time to share your experience with us. Our team strives to continually improve our performance, and we hope to deliver an even better experience in the future. Erica G. Care Station Medical
Patient reps should really not be addressing patients as “hon.” It’s unprofessional.
Business response:
Hi Maryellen , This is Erica from Care Station. Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that our staff felt short of expectations. We are actively working on training our staff to provide a positive experience to our patients. Thank you for your feedback! Please feel free to call us if you need more immediate attention to the matter. Sincerely, Erica Patient Care Team Care Station Medical Group
Frequently asked questions about Care Station Medical Group
How is Care Station Medical Group rated?
Care Station Medical Group has a 4 star rating with 6,043 reviews.
When is Care Station Medical Group open?
Care Station Medical Group is open now. It will close at 10:00 p.m.