Data Annotator at Birdeye in Gurugram, India - Apply now!

Why Birdeye?

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Role Description:

As a Data Annotator, your role involves carefully labeling and annotating data based on established guidelines. Your attention to detail contributes to the success of our AI initiatives. Collaborating closely with the AI team, you ensure accuracy and consistency in data annotations. If you appreciate the importance of precision in data handling and want to be part of innovative projects, join us as a Data Annotator.

Responsibilities

Performs annotation for Text files to support ground truth data generation. Understands and follows the procedures and guidelines to execute daily tasks. Excellent attention to detail to ensure accuracy and consistency in inputs data. Performs repetitive annotation activities and adapts to dynamic instructions without compromising on quality. Uses internal tools and software provided by the team to track daily status completion and queries. May participate in data collection activities when scripts and instructions are provided. Adheres to compliance and confidentiality requirements. Suggests improvements to tools, processes, and annotation guidelines. Excellent collaboration skills, with the ability to effectively communicate feedback and suggestions.

A graduate in any field of study. Quantitative fields such as science and engineering are preferred but not mandatory. Minimum of 6 months of work experience in data labeling on Text data with multiple classes of objects and attributes. Excellent English communication and interpersonal skills. Good familiarity with the Windows desktop environment and use of Word, Excel, IE, Firefox etc. are required. Basic knowledge on ML data labeling process, related tools and software used for ground truth generation. Flexibility and Interest to do repetitive tasks is required. Exceptional attention to detail. High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential. 

Why You’ll Join Us

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. 

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.