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体验卡梅尔 小镇总体物价水平较高,显得价格略贵了些,不过在小镇上也算不错了吧 细致的服务,早上还有丰富的早餐用竹篮乘好放在房间门外,位于小镇较中心的位置,开车到海边比较近
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Good 加了16刀,升了房间 送了早餐在门口!
Poor confuso, o atendente nao soube dizer sobre o café da manhã no anúncio. A impressão que deu foi se não pergunto não tem, pq rle trouxe uma cesta bem maizomenos d disse ser o café, quarto claro sem vedação acorda com a luz do sol de nada
Business response:
Hello Alex Silva, Agradecemos por compartilhar suas observações. Lamentamos que a informação sobre o café da manhã não tenha sido clara e que a experiência não tenha atendido às suas expectativas. O feedback dos hóspedes é valioso para aprimorarmos nossos serviços. Esperamos que seus comentários ajudem a melhorar nossos atendentes e a comunicação sobre o café da manhã no futuro. Agradecemos novamente por sua contribuição.
Disappointing The bed was horrible parking is tight no water pressure in shower Not much
Business response:
Hello Stacy, Thank you for sharing your feedback. We take all comments seriously as they help us improve the guest experience. We will certainly review your concerns regarding the bed, parking, and water pressure with our team. Your insights are valuable in our ongoing efforts to enhance our facilities and services for future guests. We appreciate your input and hope you will consider staying with us again.
Bad Accusing someone of stealing sheets is a serious and offensive thing to do. I was on a road trip from another country and only stayed for one night. It seems clear to me, therefore, that I had no interest in taking any sheets, low quality anyway. I therefore reiterate that the accusation is completely false. And as proof that this is your mistake, there is the admission of missing detail made by one of your employees during the phone call. After a few weeks had passed without receiving the deposit, I called your office t... read more
Business response:
Hello Riccardo, We appreciate you sharing your concerns with us. Our hotel takes reports of missing items seriously, and any charges are based on our policy regarding lost and stolen property. We encourage you to reach out to management directly to discuss your experience further, as they can provide additional clarity on this matter. Thank you for your feedback, as it helps us improve our services.
Very Poor Price included breakfast but they bring 1 banana 1 yogurt..
Business response:
Hello Areg, Thank you for sharing your feedback regarding the breakfast offered during your stay. We appreciate your insights and understand the importance of a satisfying breakfast experience. Your comments will be reviewed with the appropriate team to ensure we maintain our standards and offerings for future guests. We hope you enjoyed the rest of your time with us and that you will consider staying again.
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,172 reviews.
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.