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Carmel Oaks Inn & Suites (Clarion Collection)

3.8

About this business

3.82,240 reviews
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Jane's profile image
Jane 
10 years ago

Excellent 

Becky_Lee's profile image
Becky_Lee 
10 years ago

Exceptional 

瑾's profile image
 
10 years ago

Good 加了16刀,升了房间 送了早餐在门口! 

Sarah's profile image
Sarah 
a month ago

Felt dirty. The bed sheets smelt like someone had slept in them. It felt dirty. I would not recommend this property. Great location 

Business response:

Hello sarah, Thank you for sharing your experience with us. We appreciate your feedback regarding the cleanliness of the bed sheets, and we're glad to hear you enjoyed the great location of our property. Your comments are important to us, and they will be forwarded to the management team for further consideration. We hope you will consider staying with us again in the future. 

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Kevin 
a month ago

Good place but pricey Very old infrastructure and small room pricey for what is provided Good location 

Business response:

Hello Kevin, Thank you for sharing your feedback. We’re glad to hear you appreciated our convenient location. We continuously evaluate our facilities to enhance guest comfort and experience. Should you wish to discuss your stay further, please feel free to reach out to our management team. Your insights are valuable as we strive to improve. We hope you consider us again for your future travels. 

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Anamae 
a month ago

Baits Motel (photos lie) The puctires advertised is not an accurate description. Also their was pubic hairs floating around the shower. The cabinet doors were broken and the walls are very thin. Visible water damage... very disappointed. Hmmm???? Not sure there was anything maybe location and it has lights 

Business response:

Hello Anamae, We appreciate you taking the time to share your feedback. Our team strives to maintain high standards, and your comments about cleanliness and room condition will be carefully reviewed. We are glad to hear that the location and lighting met your expectations. If you wish to discuss your experience further, please feel free to contact our management team directly. Your input is important in helping us improve for future guests. 

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Karina 
2 months ago

Deixou muito a desejar, porém a localização foi boa. Quando chegamos o frigobar estava cheio de comidas de outros hóspedes, um cheiro horrível da comida no quarto, nós mesmos tivemos que limpar. O banheiro também estava sujo. O café da manhã que diz estar incluso na verdade é uma máquina de café no hotel e não um café da manhã. A localização é ótima! Checkin e checkout foram ótimos! 

Business response:

Hello Karina, Thank you for sharing your feedback. We're glad to hear you appreciated our location and smooth check-in and checkout process. We take cleanliness and guest comfort seriously, so your comments about the room and bathroom will be shared with our team to ensure standards are maintained. Regarding breakfast, we provide detailed information about the available options, including our coffee machine amenities. Should you wish to discuss your experience further, please feel free to reach out to our management directly... read more

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Alex 
4 months ago

Poor confuso, o atendente nao soube dizer sobre o café da manhã no anúncio. A impressão que deu foi se não pergunto não tem, pq rle trouxe uma cesta bem maizomenos d disse ser o café, quarto claro sem vedação acorda com a luz do sol de nada 

Business response:

Hello Alex Silva, Agradecemos por compartilhar suas observações. Lamentamos que a informação sobre o café da manhã não tenha sido clara e que a experiência não tenha atendido às suas expectativas. O feedback dos hóspedes é valioso para aprimorarmos nossos serviços. Esperamos que seus comentários ajudem a melhorar nossos atendentes e a comunicação sobre o café da manhã no futuro. Agradecemos novamente por sua contribuição. 

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Stacy 
4 months ago

Disappointing The bed was horrible parking is tight no water pressure in shower Not much 

Business response:

Hello Stacy, Thank you for sharing your feedback. We take all comments seriously as they help us improve the guest experience. We will certainly review your concerns regarding the bed, parking, and water pressure with our team. Your insights are valuable in our ongoing efforts to enhance our facilities and services for future guests. We appreciate your input and hope you will consider staying with us again. 

Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)

How is Carmel Oaks Inn & Suites (Clarion Collection) rated?

Carmel Oaks Inn & Suites (Clarion Collection) has a 3.8 star rating with 2,240 reviews. 

When is Carmel Oaks Inn & Suites (Clarion Collection) open?

Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.