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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Disappointing The breakfast was a downer For being in Carmel, with available places to have breakfast available for your guests, instead of packaged rolls. You can do better.
Business response:
Hello Mark, Thank you for your feedback regarding the breakfast options. We appreciate your suggestions as we continuously strive to enhance our guest experience. Your comments will be shared with our management team for consideration in future offerings. We hope that you enjoyed the other aspects of your stay and that you’ll choose to visit us again soon.
Bad Plugged toilet gave us room not like what we paid for, real downgrade. Dirty floors got stuff all over my bare feet. Just not a great stay, very pricey for what was offered. Wouldn’t stay again. Not great
Business response:
Hello Kathy, Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations and appreciate you bringing these concerns to our attention. Our goal is to ensure every guest enjoys a comfortable stay, and we regret that we fell short in your case. Your comments will be shared with the appropriate team members for consideration as we strive to improve our services and facilities moving forward.
Disappointing
Fair Customer Service and Location
Business response:
Hello LINA, Thank you for sharing your thoughts on our customer service and location. We value your feedback, as it helps us understand where we excel and where we can improve. Your insights are crucial to enhancing the experience for all our guests. Should you wish to discuss your experience further, please reach out to our management team directly. We hope to welcome you again in the future.
Great location Parking door breakfast. Bed comforter had stains. Location
Business response:
Hello julie, Thank you for sharing your feedback regarding your recent stay. We're glad to hear you appreciated the location, but we regret to learn about the issues you encountered with the parking door and the breakfast, as well as the bed comforter. Your comments about these aspects will be taken into consideration for ongoing improvements. Should you wish to discuss your experience in detail, please reach out to our management team directly. We appreciate your insights and hope you find a stay that meets your expectation... read more
Excellent location. Clean, and otherwise fair overall Water came out of shower in a trickle. Location
Business response:
Hello Diane, Thank you for sharing your feedback regarding the water pressure in your shower. We understand how important it is for our guests to enjoy a comfortable experience. Your comments have been noted and will be reviewed to enhance our facilities. We appreciate you bringing this to our attention and hope to welcome you back in the future for a more enjoyable stay.
Disappointing ארוחת בוקר עלובה, וגם הגיעה באיחור ממה שנקבע מראש.
Business response:
Hello sternshein, תודה על המשוב שלך. אנו מעריכים שתיארת את החוויה שלך עם ארוחת הבוקר שציפית לה. האוכל והשירות בחדר האוכל שלנו הם בראש סדר העדיפויות שלנו, ואנו בהחלט נבחן את המצב לשיפור עתידי. המשוב שלך חשוב לנו, ונשמח לשמוע על יתר חוויותיך במהלך השהות שלך.
Don’t stay there The smell was awful. The blades were broken. No light in our room (#316). The floor of the shower was terrible. Nothing
Business response:
Hello Turev, Thank you for sharing your feedback regarding your recent stay. We apologize that your experience did not meet your expectations, particularly with the conditions of your room and amenities. We appreciate you bringing these matters to our attention, as we continuously strive to improve. Your comments will be directed to the appropriate team for their awareness and review. Thank you again for your insights.
Disappointing Staff could be more welcoming... electrics not working tge coffee machine and microwave.
Business response:
Hello Gertrude, We appreciate your feedback on the staff and the in-room amenities. If you have any further comments or concerns, please feel free to reach out to us.
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,172 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.