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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Not worth the money spent. The staff giving me a key for the wrong room- which had someone's luggage and belongings in it. Bad start to the trip. Breakfast was a joke- don't come here for the free breakfast. Location
Business response:
Hi Charlene, Thank you for your review of the recent stay with us. We are glad that you liked the location. However, we are sorry for the mistake on our staff's part in assigning the wrong room. We will ensure that this does not happen again. Again, we are sorry if the breakfast was not entirely to your liking. We will definitely try to do something better in this regard. We hope that you will give us another chance to host you more successfully! Best Regards, Ray, Customer Care Team
Bad
Poor
No comment No frkn brkfast. Then had to go order n town ...they got it wrong....lol
Business response:
Hi Scott, Thank you for sharing your concerns with us. We are sorry for the absence of breakfast. Due to the ongoing situation, we are being a bit particular in this regard. We hope that the situation stabilizes soon and that we go back to being able to host you flawlessly like before. We hope to host you better in the future! Best Regards, Ray, Customer Care Team
Poor No Internet and the owners showed no interest in fixing it. At check in the owner was more interested in watching TV than checking me in. The breakfast provided are apples with bruises and scrapes all over - doesn't look appealing! Room key never worked, and even though they say are trying to save water by reusing towels - I hung them up but yet they still washed them! Nothing
Business response:
Hi Christopher, Thank you for sharing your genuine concerns with us. We are extremely fazed to hear that your experience did not match your expectations. We apologize for the issues with the internet. Again, we are sorry that our service left something to be desired. This is very unlike us. However, we will make sure that this does not repeat. Again, we have noted your feedback and will definitely look into improving the quality of the meal provided for breakfast. We will also do something about the issues with the room key ... read more
Pleasant
A Comfortable Stay in Carmel-by-the Sea The only mirror was in the bathroom. Hard to get a full length view of self. The bed was very comfortable, as was the room. Also the inn was in walking distance from downtown shops. Very convenient location!
Let op je afschrift creditcard Bij toeval zagen we dat er een 2 keer een bedrag van de creditcard extra was gereserveerd €28,56 Dit was niet gemeld. Toen we vroegen waarvoor dit was zei men dat het van de creditcard zou verdwijnen als we vertrekken. Nu 11 dagen later staat het er nog steeds op. Eerst maar eens kijken of het eraf gaat anders maar de creditcard dat bedrag laten blokkeren. Erg vervelend gevoel geeft dit! Locatie
Business response:
I apologize for that we were not able to meet your expectations and we welcome your feedback in order to improve our service.
Fair
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,172 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.