This profile has been claimed by the business owner or representative.
Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Fair The downsides were the room’s carpet was absolutely disgusting my kids feet were black within a few minutes of walking around. The main switch that runs the fan must be on a timer because it kept turning off during the night were melting. Location was great, the beds were comfortable. The house keeping lady was very nice and working very hard.
Fair
love carmel! loved free breakfast! loved parking availability! No pets allowed is a plus for me! The room was pricey, understand it IS Carmel though. Also, no bathtub. Sink faucet was loose in bathroom. Had to turn off just right or else water flowed! Roger at the front desk was very sweet. He honored our request for a second floor room. He was informative and also busy delivering the breakfast basket in the morning to the rooms with a smile. wow!
Fair Noisy street level, noisy people walking back and forth overhead. No privacy because of street level traffic. Breakfast is misleading it’s not really a hot breakfast. Location and plenty of restaurants in the area.
Fair The Continental breakfast was a joke. They had a brown bag sitting on the counter with a over ripe 1 banana 1 granola bar 2 Danish things he said take one please coffee was horrible. The bed was on something wobbly because every time my husband moved it would wake me up. This normally doesn’t happen. Location was nice.
Very Poor Cobraron por adelantado con la tarjeta de crédito cuando la reserva era para pagar en el lugar. Pedimos habitación con bañera y nos dijeron que había disponible pero nos dieron una habitación sin bañera. El personal de recepción muy descortés.
Fair The noise level from different sources. Noisy business near by, noisy neighbor, the owner sat outside nd talked loudly on the phone for at least 30-60 minutes while we were trying to rest. There was packaged chemical laden, unhealthy “pastries” for our continental breakfast. The cleaning woman was excellent and the facilities were clean, it was a great location, and the owner was pleasant and helpful. We did have bananas and apples to eat as part of the bagged continental breakfast.
Fair
We had a very close family member pass and needed to get away, and relax and clear our heads. The couch was very uncomfortable, you couldn’t watch tv from the couch, and the bed was very uncomfortable. It was quiet
Business response:
Hi Kristi, Thank you for choosing to stay with us and for your review. We make every effort to ensure that our guests have a flawless experience and so in the process, we welcome every feedback that comes our way to help us make your next stay better. We will definitely look into these issues and endeavor to make the necessary changes. We hope that your next stay would be better and enjoyable! Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,172 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.