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Carol Zink at Waterstone Mortgage NMLS #158936
- Mortgage Lenders
- Concord, NH
About this business
Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more
Location details
87 South Main Street, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is my second time working with Carol- there is no doubt I'd use her again. She is amazing to work with. She's calm, reassuring and a genuinely nice person. Her team that supports her is equally as supportive and remarkably human. They talk to you, work with you and treat you with respect. They just find ways to make things work. I can not rave about Carol and her team enough. They help make an otherwise stressful experience a lot better. I can't imagine purchasing a home without them supporting me.
Business response:
Thanks for your review, Mark. We're so glad you had such a positive experience working with Carol and her team. Don't be a stranger!
This was my third mortgage with Carol. She is always timely, professional, and communicative. She works with you closely throughout the process, and makes everything simple and straightforward. I highly recommend her and her team!!
Carol and the crew at waterstone were so helpful and quick with questions and paperwork and really made the home buying process as painless as possible
Business response:
Thanks Matt! I'm so happy you were able to move into your new home as quickly as you were able, you guys did a great job getting it done! Enjoy the holidays in your new home!
Our experience with Waterstone Mortgage, specifically with Carol Zinc-Mallioux and her team of professionals, was positive, supportive and efficient. This was our second time working with Carol - our first was to buy our home and most recently to refinance our mortgage - and I will recommend Waterstone Mortgage to friends and family. Carol has always been wonderful in maintaining relationships with her clients: seasonal letters, fundraising events, email updates on current rates; it was easy to send her an email concerning a... read more
Business response:
Thank you so much! It's an honor to help you and your family with all of your home needs and I am so happy that you appreciate the connection as much as I do. Take care, and I hope this year goes well for your whole family!
It is been a Pleasure to work With Waterston, specifically Carol. Over the years, she has assisted us through a home purchase and two refinances. She has made the process smooth and easy each time. Carol provides wonderful customer service! I would highly recommend to anyone looking for this type of service.
Business response:
Thank you so much Tara! You two are wonderful clients to be able to help and I'm so glad you were able to take advantage of the current market that we're in! Wishing you the best in your home!
As a second time home buyer, we looked for the Waterstone name for our cross regional move. Even during these strange times with the pandemic, our second experience with Waterstone was even better than the first! Carol, the branch manager, is an absolute professional and pleasure to work with. She is always communicative, clear, fast, and efficient. Her team, along with Bonnie, helped us get what we needed to ensure the process was a smooth one. Carol is truly one of those rare, exceptional people we would never hesitate to ... read more
Business response:
Your five star review is much appreciated, thank you! Trust is one of the most important qualities a loan originator and branch manager can have. Trust that they will fight for a low rate, trust that they will close in a timely manner, and trust that their communication will be open and helpful - Carol is stellar at all of those! We're glad to hear you would work with Carol and Waterstone Mortgage in the future for all of your mortgage needs.
I cannot say enough about my experience with Waterstone Mortgage and specifically, Carol and team. Communication was exceptional and fluid. Vacation time was communicated and a plan provided. The team delivered on all their commitments and were even able to bring the closing date IN earlier in a chaotic market climate. Buying my first home was scary and the communication and education made this such a great experience. For all the angst of the home buying process, the Waterstone team put me at ease. You will not regret choos... read more
Business response:
Thanks for taking the time to write this outstanding review, Jill! We're glad to hear Carol was so committed to providing you a positive first-time homebuying experience and went above and beyond for you throughout your journey into homeownership. We hope you'll return to Carol and her team at Waterstone Mortgage for your next home purchase or a refinance when the time is right. Keep in touch!
first time buying a house, I didn't know what to expect . Carol was extremely helpful during the whole process , she really cares! she pretty much made the impossible happen. highly recommend her!
Business response:
Thank you for the review, Lewis! We're glad to hear Carol went above and beyond in ensuring your home loan stayed on track. We hope you'll return to Carol and Waterstone Mortgage for your next home purchase or any future refinancing needs.
Carol is all about “get it done.” Absolutely amazing throughout the entire process from the time we started to the time we closed. Will be working with her again!
Business response:
Thank you for this review, Jeremy. It's amazing how smooth the loan process can be, when you have a knowledgeable and professional loan originator, like Carol, by your side. We look forward to working with you again, should you have future homebuying or refinancing needs.
Frequently asked questions about Carol Zink at Waterstone Mortgage NMLS #158936
How is Carol Zink at Waterstone Mortgage NMLS #158936 rated?
Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 240 reviews.
When is Carol Zink at Waterstone Mortgage NMLS #158936 open?
Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open at 9:00 a.m.