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Carolina In Home Flooring
- Home Services
- Raleigh, NC
About this business
We bring the samples to you and provide a no obligation estimate and superior installation services for carpet, hardwood, laminate, vinyl and many other flooring options. Fully licensed and insured At Carolina In Home Flooring & Design Center, we have worked hard since 2010 to earn the respect of thousands of customers throughout the greater Raleigh area, and more recently, in the Raleigh, Durham, Cary, Chapel Hill and surrounding areas as well. Our personalized service is evident in everything we do and backed by our knowle... read more
Location details
3208 Wellington Ct, Ste 114, Raleigh, NC, 27615, United States
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No problems. They did a great job. Had the rest of house done in hardwood flooring. It took three days which was great.
It went very well and im gonna give them five and a five I will use them again Higly recommendable They put and install carpet in 2 and half rooms.
We are *thrilled* with the finished product we received from CIHF. I was equally thrilled with the sales manager, Drew, when he came out to our new home to measure the space & provide an estimate. He worked with me reviewing the estimate several times as we chose to install hardwood flooring on our stairway as well, which I appreciated greatly as this is our first home & first time dealing with a contractor / home service of any sort. We were also very pleased with the installers and refinishers that came out to our house to... read more
They were fine. They seemed competitive. There was the sales woman who did the measuring. As far as the actual carpet contractors, I don't know, maybe three. The work took two days. It was a three level town house. Carpeting and an 1900 square foot town home.
This is our second time using CIHF for a major flooring purchase/install. We used them in our previous house and were thrilled with the outcome. We recently moved into a new house and weren't a fan of the floors. We decided to contact CIHF first because of our positive experience the first time around. We have had the new carpet and engineered flooring for 1 week now and we are very happy with it. Everyone we came in contact with was helpful and patient. When we discovered a possible show stopper issue during the tear out of... read more
Business response:
Dear Customer, first I would like to express my appreciation for the opportunity to assist you with your flooring project in your home. It was truly my pleasure to advise and discover the right products that best coordinate and compliment your decor in your home.We of course are most grateful for you having the confidence to confide in us again for your second project/second home with us. Please feel free to reach out to me again with any questions or opportunities as we are always here to hep ! Thank you, Drew Propes Sales ... read more
Sanding them down, and refinishing. They also included painting the baseboards and moving the furniture. We were able to negotiate with them. We were able to come to an agreement at a lower price. The man sounded informed and knew what he was talking about. They gave us a estimate to redo hardwood floors.
Business response:
Dear Customer, Thank-you for writing this review! It is my understanding that your work will be done in July of this year, so we look forward to getting your project completed. We always try to be fair and competitive with our pricing, so I'm glad we will be able to do this for you within your budget! Our refinisher is Bona Certified and does beautiful work, so we hope you will be pleased with the end result. Thanks again, Martha Gerringer Sales Assistant
I did not go with them. They provided a quote. They did a pretty good job. They were a little bit more expensive. They seemed professional and seemed to know what they were talking about. I got a lower estimate so I did not go with them. They provided a quote for downstairs carpeting.
Business response:
Dear Customer, It's tough when we lose business, but we certainly appreciate you writing this review to let us know the reason you didn't accept our proposal. We have found that unless you are quoting an apples-to-apples product with carpet, there can be a large price difference depending on the fiber type, density and face weight. Being a small, local business, we pride ourselves in guiding our customers to the right product depending on their lifestyle and budget. We try to educate you on price, performance and maintenance... read more
I am a happy customer! I had asked Chris to come out to my home a year ago for an estimate. Time passed and we were finally ready to change our carpet. I contacted Chris by email and I was in the office the next day looking at samples. He understood our wants and needs and provided several options at different price points, and he explained the pros and cons of all. We made a decision and 6 days later, our new carpet was installed! We are very pleased with the final product. Installation was great- the two installers were pr... read more
Business response:
Dear Customer, So happy to hear that you are pleased with our process! We love it when all pieces of the puzzle come together! Chris is the newest member to our team, but you'd never know it! He has learned quickly, is very patient and caring to our customers and is just an absolute joy to be around! And, our installers do such a great job! Thanks for mentioning them as well. We do appreciate the wonderful review of your experience and hope that you will call us if you have any future projects. Chris would love to assist you... read more
Ultimately, we are happy with the finished product. The beginning of the project did not go smoothly. We were expecting the workers between 8 and 10am and were told that this was a 2 hour job. The night before (7PM) the day of the job we received a call from the project manager asking if we could reschedule. Since we had taken time off of work to get this completed, the answer was no. So, according to schedule, a worker arrived at 9am the next day. Unfortunately, this 2 hour job turned into a 6 hour job. We contacted the pro... read more
Frequently asked questions about Carolina In Home Flooring
How is Carolina In Home Flooring rated?
Carolina In Home Flooring has a 5 star rating with 552 reviews.
When is Carolina In Home Flooring open?
Carolina In Home Flooring might be open. It requires an appointment.