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Carpet & Floor Express
- Home Services
- Rockville, MD
About this business
Carpet & Floor Express, a family owned business, located in Rockville, Maryland has been satisfying customer flooring needs in the DMV since 1991! We offer free estimates, shop-at-homes, product consultations and sales & installations of carpet, hardwood, laminate, lvt & ceramic. Our team takes the time to work with our customers in delivering the best products & services! From the first consultation to the day of the installation, we are here to make your renovations a smooth and easy process. Feel free to stop by our showr... read more
Location details
1488 Rockville Pike Ste E, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Wonderful service. Tony was great to work with. We had some unusual circumstances with our seller that prevented early access to the house for measurements. Tony was able to give me a really close quote based on floor plans we had obtained and then had someone out as soon as we closed to take the formal measurements so we could get the carpet / flooring put in right away, before we moved our furniture in to the house. He was very accommodating of our circumstances and I found his prices to be very competitive among the oth... read more
They were fantastic.
Based on the outstanding reviews on Angie?s List and the manufacturer?s listing, I visited Carpet and Floor Express in April and Tony greeted me warmly. We discussed my need to replace the 25 year-old carpet in the living room/dining room/stairs/hall and master bedroom. Tony recommended a Mohawk carpet which was running a special at the time. He gave me a quote based on average size rooms, the promotion and an Angie?s member discount. I gave a non-binding deposit, took samples home, and arranged for an in-home measurement wh... read more
Business response:
I would like to respond to this report by first saying that the installers did not purchase the wrong tape, but the tape that was used was defective from the supplier and this could be confirmed. You are correct to say that the seams popped up and the reasoning was because the tapes were defective, but your problem was taken care of quickly. as far as the timing of installation you originally told me that you had other work that needed to be done and I asked you to call me when you were ready, therefore I did not ignore you ... read more
We needed a new carpet to cover the exact same square footage, in our family room, as our existing one did as the stained, wood floor under the carpet had faded. We were unable to find the same size carpet, already bound, in any of the stores we went to. We searched on Angie's List for names of carpet places that could custom make a carpet and went with Carpet and Floor Express Inc. They were very helpful in directing us to various choices and then narrowing our choice down when we explained exactly what we wanted in the car... read more
The gentleman that I dealt with was very helpful in picking out the carpet. They were able to do the whole job very quickly and did a very good job.
We worked with Tony. He was very helpful and patient with us as we looked for the right carpet. It is not an easy process and we appreciated the time he devoted to us. He allowed us to take samples home with us to see how they'd look in our house. He gave us a good price we felt and our master bedroom looks much better than it did before. I'd definitely use Carpet & Floor Express again.
Excellent advice, help with carpet selection, and installation at good price. Very happy with the outcome.
It was excellent overall.
Tony could not have been a better person to work with. Not only was he very helpful in making the right carpet selection, he was also very insistent about making sure we got the best price. The experience in the store was easy, decisive and quick. Tony even charmed our little four year old which gave us some time to make a decision. Hamid came out to the house within a couple of days to do the final measure and he was extremely polite and professional, both traits which were nice to experience. Shortly there after, Jose and ... read more
Frequently asked questions about Carpet & Floor Express
How is Carpet & Floor Express rated?
Carpet & Floor Express has a 4.9 star rating with 229 reviews.
When is Carpet & Floor Express open?
Carpet & Floor Express is closed now. It will open at 10:00 a.m.