Carter House Care Home - Country Court

Richard 

on Carehome.co.uk

8 years ago

The staff at Carter House are fantastic, they have a positive attitude and wonderful empathy for the residents. Their skill and dedication to the smallest detail made Mum's stay as comfortable as possible. I agree with the previous reviewer's comments regarding the amazing residents of level 2. They are friendly, positive, helpful and greatly contribute to the happy atmosphere. 

Janet H 

on Carehome.co.uk

8 years ago

My mother became a resident last August and I felt immediately reassured and relaxed that we had made the right choice due to the kindness and friendliness of the staff. They deal with any problems no matter how small with care and understanding. The home is clean and the rooms comfortable. My mother enjoys the meals and although she prefers to stay in her room, there are many activities available. 

David B 

on Carehome.co.uk

8 years ago

Very difficult to take the step to get better care for my wife, as my health was being affected. Spent some time with Social Services and Staff at Carter House. Made me feel very comfortable in talking regards my wife. In the first year, I visited my wife at different times of the day and evening, as well as different days of the week including the weekends. I felt very comfortable at each meeting that my wife was well looked after, seeing to her personal needs (Pampered her), which she enjoyed. While I was away in New Zeala... read more

Brian N 

on Carehome.co.uk

8 years ago

This care home is far superior to any I have seen and I have seen quite a few. My sister and I would recommend this home to anyone, it is first class, no regrets. 

Anthony G 

on Carehome.co.uk

8 years ago

My uncle aged 94 has now been a resident for 17 months after the manager and her team working closely with the local social worker effectively rescued him after day to day life had become too difficult for him to cope. He is now in much improved health, enjoying the daily companionship and the special activities. We visit without notice and always find his daily personal needs have been met with chiropody and hairdressing taking place regularly. His room is always kept neat, clean and tidy for him and regular attention is gi... read more

Julie F 

on Carehome.co.uk

8 years ago

Excellent care is provided by all staff at Carter House, there is a friendly atmosphere where residents are treated with respect and dignity. The many activities on offer make life interesting and entertaining for the residents. 

Samantha T 

on Carehome.co.uk

8 years ago

My Nan was in Carter House for around four months until July 2016. She was given a place here after breaking her hip and spending 8 weeks in St Helier Hospital. I cannot recommend Carter House enough. The staff and care are absolutely fantastic. They cared for my Nan so well. I visited every day and saw the love and care with my own eyes. They would ring us as soon as any problems arose. She had been diagnosed with dementia and would sometimes have a bad day and lash out / try to hurt the staff, but they were so good with he... read more

Norma B 

on Carehome.co.uk

8 years ago

I have been on deck for two months and have had plenty of opportunities to watch how things are done. I have been impressed with the way staff manage difficult residents, staying patient and collected although I am sure the stress levels must have been high. Even more amazing are the residents themselves on Level 2, who look out for each other and show compassion and support by encouraging each other to participate in the activities and try and communicate with each other. On activity days, the residents are keen to partici... read more

Mostyn P 

on Carehome.co.uk

3 years ago

Hi, All appears to be in good order but until recently there was not enough staff around. I would also have to point out that at weekends it is difficult to get into the building as no one answers the bell - you have to rely on a member of staff passing through and this is not good enough....sometimes there are overlong waits which are totally unnecessary.