Carter House Care Home - Country Court

Brian N 

on Carehome.co.uk

7 years ago

This care home is far superior to any I have seen and I have seen quite a few. My sister and I would recommend this home to anyone, it is first class, no regrets. 

Anthony G 

on Carehome.co.uk

7 years ago

My uncle aged 94 has now been a resident for 17 months after the manager and her team working closely with the local social worker effectively rescued him after day to day life had become too difficult for him to cope. He is now in much improved health, enjoying the daily companionship and the special activities. We visit without notice and always find his daily personal needs have been met with chiropody and hairdressing taking place regularly. His room is always kept neat, clean and tidy for him and regular attention is gi... read more

Julie F 

on Carehome.co.uk

7 years ago

Excellent care is provided by all staff at Carter House, there is a friendly atmosphere where residents are treated with respect and dignity. The many activities on offer make life interesting and entertaining for the residents. 

Samantha T 

on Carehome.co.uk

7 years ago

My Nan was in Carter House for around four months until July 2016. She was given a place here after breaking her hip and spending 8 weeks in St Helier Hospital. I cannot recommend Carter House enough. The staff and care are absolutely fantastic. They cared for my Nan so well. I visited every day and saw the love and care with my own eyes. They would ring us as soon as any problems arose. She had been diagnosed with dementia and would sometimes have a bad day and lash out / try to hurt the staff, but they were so good with he... read more

Norma B 

on Carehome.co.uk

7 years ago

I have been on deck for two months and have had plenty of opportunities to watch how things are done. I have been impressed with the way staff manage difficult residents, staying patient and collected although I am sure the stress levels must have been high. Even more amazing are the residents themselves on Level 2, who look out for each other and show compassion and support by encouraging each other to participate in the activities and try and communicate with each other. On activity days, the residents are keen to partici... read more

Mostyn P 

on Carehome.co.uk

2 years ago

Hi, All appears to be in good order but until recently there was not enough staff around. I would also have to point out that at weekends it is difficult to get into the building as no one answers the bell - you have to rely on a member of staff passing through and this is not good enough....sometimes there are overlong waits which are totally unnecessary. 

R G 

on Carehome.co.uk

3 years ago

Since Country Court Care took over Carter House Care Home, this home has deteriorated beyond belief. Excellent long-term manager and loyal staff have left or been sacked! Awful company. Don't sign the contracts. Head office doesn't reply to any letters. Country Court all show no substance! They just want your money! Don't even think of placing a relative at Country Court Home!