Carter House Care Home - Country Court

Roy W 

on Carehome.co.uk

6 years ago

Generally, the care here is of a good standard but like in all walks of life, there are great carers and not so good. There are a few here who go that bit more, one carer tries always to stimulate my mother because she needs this care and got a CD player for her and loved it. 

S C 

on Carehome.co.uk

7 years ago

The staff have taken such good care of my aunt as her health has declined over the last few weeks. They have been so supportive of us too and kept us informed of changes in her care and treatment. It is obvious that all the staff have genuine affection for the residents and give comfort to them and their families in their hour of need. 

Carol H 

on Carehome.co.uk

7 years ago

My husband suffering from terminal cancer resided in Carter House for the last four months of his life. The dedicated staff cared for his every need 24 hours a day. Carter House look after the residents supplying entertainment and activities for all who wish to enjoy it! Devoted staff, well done Carter House. 

Yvonne F 

on Carehome.co.uk

7 years ago

My husband has been in this care home for 9 months. Right from the beginning, I felt he was in 'safe hands'. As a retired nurse, I find the day to day reports very 'wordy' and 'waffly' and with the constant change of nursing sisters and carers details are overlooked. This is the latest NHS requirement I believe. I am thankful that he is in a secure environment with kind people. 

Valerie F 

on Carehome.co.uk

7 years ago

My mother was at Carter House for four years. During those four years, she was looked after and cared for by the most wonderful staff. I cannot praise them enough for their kind caring attitude towards my mother. That was every single member of staff. The efficient staff in the office who always kept me informed of how my mother was. The fantastic carers who looked after my mother and didn't just care for her but cared about her. The staff who looked after the cleaning, the staff who were the chefs... all of them were kind c... read more

J G 

on Carehome.co.uk

7 years ago

My sister has been in Carter House now for over a year and the staff are extremely caring and go out of their way to help her in every aspect. I cannot find fault with the excellent service that is always provided. My sister enjoys her trips out on boat trips along the Thames and to local attractions. Well done to all the team and I am so thankful she is a resident in Carter House. I have already recommended this place to other friends and relatives. 

Richard 

on Carehome.co.uk

7 years ago

The staff at Carter House are fantastic, they have a positive attitude and wonderful empathy for the residents. Their skill and dedication to the smallest detail made Mum's stay as comfortable as possible. I agree with the previous reviewer's comments regarding the amazing residents of level 2. They are friendly, positive, helpful and greatly contribute to the happy atmosphere. 

Janet H 

on Carehome.co.uk

7 years ago

My mother became a resident last August and I felt immediately reassured and relaxed that we had made the right choice due to the kindness and friendliness of the staff. They deal with any problems no matter how small with care and understanding. The home is clean and the rooms comfortable. My mother enjoys the meals and although she prefers to stay in her room, there are many activities available. 

David B 

on Carehome.co.uk

7 years ago

Very difficult to take the step to get better care for my wife, as my health was being affected. Spent some time with Social Services and Staff at Carter House. Made me feel very comfortable in talking regards my wife. In the first year, I visited my wife at different times of the day and evening, as well as different days of the week including the weekends. I felt very comfortable at each meeting that my wife was well looked after, seeing to her personal needs (Pampered her), which she enjoyed. While I was away in New Zeala... read more