Carter House Care Home - Country Court

J E 

on Carehome.co.uk

7 years ago

The home, staff and customer relations manager have managed my client's transition from home to Carter House very well. They have been kind, caring, supportive at all times and continually assess the change of needs this has needed. She, myself and the family are very happy with how this has been managed and have full confidence in my client's future there. Thank you. It has been such a relief to all concerned. 

Susan M 

on Carehome.co.uk

7 years ago

We feel we are so lucky to come to Carter House. We feel confident leaving mum here and she is well looked after. 

Jan 

on Carehome.co.uk

7 years ago

We were looking for Nursing Care for our Aunt and visited Carter House without an appointment late on a Friday afternoon in May. The manager was lovely and very welcoming, she showed us all around the home and we immediately knew it would be ideal. We have visited our Aunt a few times now and can show up whenever we want. This has meant we have seen the home at different times. The management, office staff and the care staff are always cheerful polite and helpful. My Aunt had been completely bed bound at home for 18 months w... read more

David R 

on Carehome.co.uk

7 years ago

Very impressed with the management and standard of care provided. 

Roy W 

on Carehome.co.uk

7 years ago

Generally, the care here is of a good standard but like in all walks of life, there are great carers and not so good. There are a few here who go that bit more, one carer tries always to stimulate my mother because she needs this care and got a CD player for her and loved it. 

S C 

on Carehome.co.uk

7 years ago

The staff have taken such good care of my aunt as her health has declined over the last few weeks. They have been so supportive of us too and kept us informed of changes in her care and treatment. It is obvious that all the staff have genuine affection for the residents and give comfort to them and their families in their hour of need. 

Carol H 

on Carehome.co.uk

7 years ago

My husband suffering from terminal cancer resided in Carter House for the last four months of his life. The dedicated staff cared for his every need 24 hours a day. Carter House look after the residents supplying entertainment and activities for all who wish to enjoy it! Devoted staff, well done Carter House. 

Yvonne F 

on Carehome.co.uk

7 years ago

My husband has been in this care home for 9 months. Right from the beginning, I felt he was in 'safe hands'. As a retired nurse, I find the day to day reports very 'wordy' and 'waffly' and with the constant change of nursing sisters and carers details are overlooked. This is the latest NHS requirement I believe. I am thankful that he is in a secure environment with kind people. 

Valerie F 

on Carehome.co.uk

8 years ago

My mother was at Carter House for four years. During those four years, she was looked after and cared for by the most wonderful staff. I cannot praise them enough for their kind caring attitude towards my mother. That was every single member of staff. The efficient staff in the office who always kept me informed of how my mother was. The fantastic carers who looked after my mother and didn't just care for her but cared about her. The staff who looked after the cleaning, the staff who were the chefs... all of them were kind c... read more