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Cass Plumbing, Inc.
- Plumbing
- Tampa, FL
About this business
This company provides 24/7 residential and commercial plumbing services including water treatment, leak detection, gas line installation and service, greasetrap installation and service, water heaters, and backflow testing and prevention.
Location details
4808 North Hubert Avenue, Tampa, FL, 33614, United States
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Their flat rate pricing is too expensive, and they did not fix the problems. They would not come back to fix the problems, even though I had paid them. Do not hire!
They arrived when they said they would, returned when they said they would and billed me exactly what was quoted. The project ran into after hours but they stayed at it until it was finished. We wonâ t hesitate to call them again.
They were three hours late for our appointment. When they said it would take two hours I had to reschedule. They required a deposit to have them back on Monday at eight am. Yes, they arrived at 10:45 and did not bring the correct equipment to complete the job. They had to leave for two hours to obtain the proper pieces (one would think that they would have brought them with them since they were here before and knew what needed to be done) and finished the project at 4:15pm...
The gentlemen sent out did a fine job, but I had a bit of sticker shock when they told me the cost of a job that took less than an hour. I thought I did my homework, but was taken aback when the job was $225 with the $75 first time user bonus. If this had INCLUDED the garbage disposal, it might have been easier to swallow. I don't understand why it should cost $300 for less than an hour's work.
Some other plumbing company (Ray Duncan Plumbing Today) hooked up our new sink after new counter install so when the garbage disposal started leaking I called them and they didn't hesitate but said the disposal was corroded and wanted over $700 for a new one. Told them no and called Cass. The man that came out also didn't hesitate but started tightening the top ring. Said it wasn't installed properly and that the disposal was not corroded. It has stopped leaking. $55.00 dollars to fix as opposed to $750 for new one from Ray ... read more
I had a $75 coupon received thru mail, but was told I couldn't use it.
We had three water valves under our kitchen sink replaced that had frozen up. I had no idea what something like this cost so when I was told, before he started,that it was $400 it seemed high, but I had to get it done to have our new dishwasher installed. After doing more research I realized that was the price to be expected.
Our church hired Cass Plumbing for stopped up toilets for an emergency call at 7:30 pm on a Friday. We were charged a commercial rate of 495.00, plus 75.00 for a machine for stoppage issues plus a fuel charge, total for 2 hours work and still had the problem when the job was complete 579.00. I have reached out to the company with no return contact. We didn't mind paying the amount, but you expect the issue to be resolved. If not there should be a discounted amount for a job not completed, regardless of the emergency fees cha... read more
Took then 2 times to fix toilet
Frequently asked questions about Cass Plumbing, Inc.
How is Cass Plumbing, Inc. rated?
Cass Plumbing, Inc. has a 4.5 star rating with 2,145 reviews.
When is Cass Plumbing, Inc. open?
Cass Plumbing, Inc. is open now. It is open 24/7.