Certified Electrical Technologies

La'Shawn M 

on Angi

8 years ago

Company/Technician contacted me immediately on Angie's List which is a BONUS! Technician provided excellent customer service over the phone and in person. Technician arrived on time, very polite, and courteous. What I didn't like is that he performed the work without telling me the issue first and price it would cost to repair. I blame myself because I was out walking the dogs for 5-10 minutes while he was diagnosing the problem. Secondly, Technician didn't vacuum/clean up the debris/sheddings from replacing the outlet, didn... read more

Ellen England 

on Angi

8 years ago

Cancelled appointment I made an appointment and after I gave all the information, I was told I needed to give my credit card number to reserve the appointment. Maybe I am old fashioned, but I am not about to give out my credit card info before I get any service done. 

Jeffrey Strenkowski 

on Angi

8 years ago

I called on a Friday within their working hours and was told they would call back on Saturday. They didn't. So, no work performed because no response to my call was made. I contacted them to assist with a faulty circuit breaker. 

Steve OConner 

on Angi

8 years ago

Not good. CET quoted the estimate over the phone but when Jessie came to the house he said I needed additional 'boxes' to do the work right because there were none on the house. I said that's fine and was happy it would be done right. Then he said he had to charge $125.00 for coming even though he did no work. I asked why they didn't ask ahead and he said 'homeowners wouldn't know'. I called and Steve and he said the same thing so I asked if some of the $125 could be applied to the scheduled service as I was Angies, military... read more

Steve OConner 

on Angi

8 years ago

I had an appointment to install 5 lights on my house today and Jesse arrived on time was very good. He explained the safest way was to have boxes behind the lights, which I didn't have. The charge was $125 for the call and we would re-schedule. I called CET later and asked why they didn't ask me up front to check this (when I scheduled), so CET could have the boxes with them when they arrived today. I can easily see the lights have no boxes (I put 1 of them in myself) and could have told them that in advance, preventing the ... read more

Steven Glower 

on Angi

9 years ago

I showed the representative the outlets to be replaced and the representative began working, replacing a few outlets from 2 prong to 3 prong. Then, an issue came up. The electrical outlets were not grounded, so all the outlets would need to be replaced using a different type of outlet called a GFI. The representative informed me these outlets cost extra and that he would have to check if this was included in the deal. After checking with management, I was informed by the representative that it would cost extra, $15-20 per ou... read more

Phyllis Smith 

on Angi

9 years ago

This company was sent to me by my Home warranty company. The individual that was sent was very incompetent and disrespectful. I was asked what happened but the "electrician" had his own scenario. He kept repeating himself to the point that it became gibberish. He broke a $10 light bulb while attempting to unscrew it. He did not even replace the light bulb with a cheap one. He simply left the broken light bulb in the light fixture and screwed the globe back on. He threatened to call my warranty company and say I refused servi... read more

Katie Leesman 

on Angi

9 years ago

We scheduled an appointment for several items (first time scheduling with Certified Electrical).? They called me the day before the scheduled date and told me their electrician had an emergency and couldn't make the appointment, so their next available appointment was a week later.? My husband and I both took off work so that we could be home with the electrician today for the appointment.? I called to check to see where we were in the list of appointments for today.? The man I spoke with had no record of our appointment.? H... read more

Mark Johnson 

on Angi

9 years ago

. I had to send the technician away halfway through the job because he just wasn't doing the job. I called the office, and talked to the supervisor, and they wanted to send someone else out, the person who came out to do the big deal work. They scheduled it, then they canceled it, and so I just went with someone else. He was an older guy, it was not like he was brand new to the job. I had to send him away, and he wasn't able to finish the work.