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PO BOX 60650, Rockville, MD, 20859, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Contacted for assistance troubleshooting an electrical outage at our garage/barn We contacted CET based on excellent reviews here. We have a garage/barn in our backyard, breaker panel inside, and some above-ground outlets in between here and there, and the power went out at the barn. We asked for someone to come out and troubleshoot, and help us identify the problem and hopefully get the electricity turned back on. We've had this problem before, and it was always the above-ground outlets or something else that didn't require... read more
Business response:
Prior to scheduling an appointment, one of our Service Managers (all of whom are experienced electricians) discusses a clients project in detail. We do this for a number of reasons including making sure that when we dispatch a tech he is fully prepared to perform the project and to ensure that we are capable of performing the project. 99% of the time we schedule the project and everything is perfect. In certain rare instances after hearing the project requirements we may indicate that we do not have the time, tools or expert... read more
Electrical inspectionI did not think the inspection was worth the effort. It was pretty simplistic
'Repair' of bathroom exhaust fan.Initiated a home warranty claim on a bath exhaust fan that was not removing moisture from the bath appropriately, however, the motor was working. This was causeing water to literally drip down the walls after showering. Technician came out with a new motor in hand and replaced the motor on the fan. Technician was very knowledgeable and timely, and this review is not a reflection on him. However, after the motor was replaced, we noticed the fan was still not exhausting the moisture from the ba... read more
Nothing...never contacted them.Nothing...never contacted them.THERE SHOULD BE A WAY OF INDICATING YOU DIDN'T USE THEM AND NOT HAVE TO GO THROUGH ALL THIS.
Installed 2 ceiling fansThe technician came in lateI was given a time slot of 8 AM-12 PM , Technician arrives @ 9:15 AM and leaves @ 1:45 PMBills me for 4 1/2 hours of Labor+ Materials.When I emailed the service manager earlier to schedule my appointment, I was informed that the approx cost would be $225/fan and with the 10% coupon i was ball-parking the cost to be $405.I get an invoice for $508-(10%)Overall not happy with the pricing.Now I also have to budget a handyman for the holes bored in the ceiling by the Tech to fit ... read more
Ceiling fan installationI had them come out on 6/11 to install a ceiling fan and light in my son's room. The existing light was connected to the dimmer switch on the wall. Upon arrival he asked my wife if we still wanted the light on the dimmer, which we did. After completing the work, on his way out the door, he explained that he had wired both the fan and the light to the dimmer switch. This meant that dimming the light also slowed the fan and vice versa. Obviously this is unacceptable, and I have no idea why he would have... read more
After I selected the service and allowed the charge to my credit card, they never followed up. I called them on a Saturday and the receptionist told me that she would have one of the electricians to call me. I never received a telephone call and I want the charge credited my to my credit card. I do not think that it is a good idea to pay any vendor before services are rendered. I will never do it again and especially this vendor.They never showed or followed up.
Business response:
This was an AL Big Deal. People have the mistaken idea that we somehow charge them for services that they are purchasing from AL. AL charges for all of the Big Deals. We cannot credit a customer who has changed their mind about a purchase they made from AL. Only AL can issue a refundOnce a subscriber makes a purchase on AL, we are sent an email from AL that a purchase has been made. We contact the subscriber through the AL website since we are not provided with the purchaser's contact info. We let the purchaser know that we ... read more
I called the provider to try to get someone out to do an estimate. It is slightly involved, as was looking for both an estimate on a heavy up or else a full rewiring, plus 2 other jobs, plus I have panels both inside and out with some issues outside. Gary was very rude on the phone, claimed he didn't need to send anyone out to do an estimate as "its a house with 4 walls, right?" and he actually hung up on me. I have NEVER dealt with anyone so rude at a business, ever, in my 46 years.I called the provider to try to get someon... read more
Install 4 lights in living roomThere was 13 huge holes cut in my ceiling and wall. I mean the average size hole is 10 in x 4 in. The price to repairs to holes is twice the price I paid for the deal. No professional would have cut up a house like that to install 4 recessed lights.
Business response:
This was an AL Big Deal to install recessed lighting. The promotion clearly states that it will be necessary to cut holes and repair of the holes is not included in the promotion. Like all projects that require cutting holes, we make sure our client knows this both at the time of scheduling and by the tech BEFORE any holes are cut. Before our techs begin a recessed lighting project, they go over the placement of the fixtures with the client and show them where additional holes will need to be cut. If the client does not wish... read more
Certified Electrical Technologies has a 4.8 star rating with 4,414 reviews.
Certified Electrical Technologies is open now. It will close at 6:00 p.m.