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Champion Windows and Home Exteriors of Birmingham
- Windows Installation
- Pelham, AL
About this business
Location details
309-H Cahaba Valley Pkwy N, Pelham, AL, 35124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have nothing but problems getting my replacement window that the installers broke. Customer service is horrible and can never tell me anything.
There was lack of communication. It took several months before my installation was completed following my initial purchase. They would never call me back. I was very disillusioned.
I ordered windows and doors in March of 2021. Once we received the materials, they were damaged and needed to be replaced! The timing was disappointing because every time I called it was hard to find out what was going on with my job. The amount of time for the installation was unacceptable!
I have been extremely patience with Champion windows before I write this review but enough is enough. I had 11 windows installed in November this year and two defective windows were defective, gaps between the seals and they are allowing cold winter air to come in (the curtain are moving back in forth from the draft). It's been a month and Champion have not been out to correct the problems. I guess the Champion name does not mean anything to them. I started to go with Windows World but I sadly chose Champion. If this is what... read more
I had to go through my sales person to get information. There ar no PR capable people in the office. Still waiting on my doors. Just getting a notecard from time to time to placate me. On top of that I had to get window cleaners who are booked up until after the holidays. I have never lived with dirty windows before. Garbage was left in all the places where installation took place.
Got the order wrong and added more cost for an additional window…and I was supposed to be on an 18 months promotional deferred interest. Noticed that I am on 12 months after getting a statement from the finance company. Can’t get anyone from Champion to talk to me
Frequently asked questions about Champion Windows and Home Exteriors of Birmingham
How is Champion Windows and Home Exteriors of Birmingham rated?
Champion Windows and Home Exteriors of Birmingham has a 4.4 star rating with 2,356 reviews.
When is Champion Windows and Home Exteriors of Birmingham open?
Champion Windows and Home Exteriors of Birmingham is open now. It will close at 6:00 p.m.