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Charbonos
- Avon, IN
About this business
Location details
128 N Avon Ave, Avon, IN, 46123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We left without ordering. The restaurant was filthy and only a few tables were “available”. All we wanted was a booth and there were several open but the hostess said they sent staff home. Yet there were staff standing around. We were not treated well and have had issues before. This was it, won’t be back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Twodivdeep. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (317) 272-1900 and we'd be happy to help you out. Cheers, Charbonos
I solely based my decision to have a date night here based on the overwhelming good reviews, drove almost an hour, and turned out to be a HORRIBLE decision. Seated around 5:15 and ordered an appetizer around 5:20. First red flag was a DISGUSTING appetizer plate. I politely asked could I have another one because of the filth. Bread and oil were brought out with no plate. Towards the end of the loaf, I bit into a piece of plastic which is pictured below. We told the server who became very flustered then we proceeded to ask to ... read more
Very disappointed. It was Veterans Day, supposed to be served with a complimentary meal, instead we were charged $22.00. No way to treat a veteran who fought for our company.
Horrible service. Had to ask for a beverage 3times. Asked for pepper twice and never got it. Salad came out less than 5 minutes before our dinner. Anticipated ordering dessert, but not given the option.
Business response:
Debi, we are so sorry to hear about this experience. Please call us at 317-272-1900 so we can discuss how to do better for you next time.
Service was fine. Risoto was overcooked and Salmon was dried out.
Business response:
Thank you for the honest review Peter. Hopefully next time we will earn that 5-star!
Service from the bar was slow. Food and wait staff was great as usual.
Business response:
Thank you for visiting us, Sam. Sorry that the bar was slow that day, I'm glad we could still provide great service.
The chicken fettuccine w/ Alfredo was fair, flavor good but chicken dry. I believe the chicken breast used was frozen not fresh. My wife's crab cake dinner wasn't hot when served but she tried to eat it. I took a bite and found a piece of shell in mine. we didn't complain because the waitress was already overwhelmed with too many tables to serve.
Business response:
Thank you for the review. We are sorry to hear about your recent experience. Please reach out to us at 317-272-1900. We would like to hear more feedback about your time with us so we can improve for your next visit.
Lasagna was salty and tasted just like the ravioli you get in a can. Steak frites were supposed to be done medium but came out more well done.
Business response:
Thank you for the review. We are sorry to hear about your recent experience. Please reach out to us at 317-272-1900. We would like to hear more feedback about your time with us so we can improve for your next visit.
Food there used to be good. Think they are struggling with supply chain and a chef.
Business response:
Thank you for your feedback. We are sorry to hear about your recent experience with us. Please reach out to us at 317-272-1900. We would love the opportunity to hear more about your visit, so we can deliver a perfect meal for you next time.
Frequently asked questions about Charbonos
How is Charbonos rated?
Charbonos has a 4.4 star rating with 7,784 reviews.
When is Charbonos open?
Charbonos is open now. It will close at 9:00 p.m.