This profile has been claimed by the business owner or representative.
Charbonos
- Avon, IN
About this business
Location details
128 N Avon Ave, Avon, IN, 46123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Not our usual fantastic experience with Charbono’s. Chalked it up to an off night because it was everyone and everything that was bad about the experience.
It was Valentine’s Day, I had a reservation for 4:30pm. My food arrived to the table at 5:55pm!!!! I ordered the ribeye steak, cooked medium. It arrived well done, burned!! It was an awful experience. This was not my first time at the restaurant. I have had a pleasant experience the other visits. Don’t know what was wrong this time.
Business response:
Thank you for the review, Carol. We are sorry to hear about your experience on Valentine's Day. Please reach out to us at 317-272-1900. We would love the opportunity to hear more about your experience, so we can do a better job on your next visit.
We did not have to wait for a table. We waited for over a hour for our food and the steak was overcooked. So my husband only had a cup of soup for Valentines Day. The table next to us came in about 30 minutes after we got there and they got their food and left by time we got our meal. The manager did come over to let us know they were running behind but the table next us should not have gotten their food before us. We were so looking forward to a nice meal out but was disappointed.
Business response:
Thank you for the review and rating, Dawn. We are sorry to hear about your recent experience with us. Please contact us at 317-272-1900. We would love the opportunity to hear more about your experience and make things right for your next visit.
Business response:
Thank you for rating us. Please contact us at 317-272-1900. We would love to hear more about your recent experience with us so we can improve for your next visit.
Business response:
Thank you for rating us. Please contact us at 317-272-1900. We would love to hear more about your recent experience with us so we can improve for your next visit.
My wife and I went there for the first time during Devour Indy. As soon as we went in we both felt the appearance was not up to Cunningham average. Our slight wait was not a problem. Hostess was nice. Our server Nate was very good and nice. My salad was good, but the dressing in one cup may have been a little scant. My wife’s chicken velvet soup was nothing special and served without a spoon by a bus boy, not Nate. I enjoyed the salmon plate. My wife’s fillet was below our expectations. The bread is good as was the ... read more
Business response:
Thank you for the review, Virgil. Please contact us at 317-272-1900. We would love the opportunity to get more feedback about your recent visit, so we can deliver a perfect experience next time.
Ordered old fashioned, came with club soda in it and was not comped for it when we alerted our server that old fashioneds are not made this way, she claimed thats “how they always do it” even though we’ve been to the restaurant multiple times. My boyfriends steak was over cooked, my chicken was over cooked and had weird tendon sections that were inedible. Typically this place is amazing, but this night was very disappointing especially when it comes with a $160 check! Get it together.
Business response:
Thank you for your review, James. We are sorry to hear about your recent experience with us. Please contact us at 317-272-1900. We would love the opportunity to get more feedback about your experience so we can coach our team to make things perfect on your next visit.
I thought I had made reset to be seated in the dining room and have the dinner menu. We were seated in the bar with the lunch menu. We felt rushed. I was asked if I wanted a box while I was still eating.
Business response:
Thank you for your feedback and review. We are sorry to hear about your recent experience with us. Please reach out to us at 317-272-1900. We would love the opportunity to hear more about your recent experience so we can coach our team to make things perfect for your next visit.
We had chose Charbonos to celebrate Christmas Eve with my mom. My brother was killed in an accident in September. The holidays have been especially rough. What was usually a traditionalwarm family gathering, was changed in 2020. Our experience was so disappointing. The server was horrible. She took our drink order and disappeared for a long time. She visited with another table and never refilled our water. Didn't check on us for the bread refill. When our orders came out, instead of bringing the whole table, the serv... read more
Business response:
Thank you for your feedback, Bradley. We are sorry to hear about your experience with us on your recent visit. Please reach out to us at 317-272-1900. We would love the opportunity to hear more about your visit so we can coach our team and ensure we provide excellent food and service moving forward.
Frequently asked questions about Charbonos
How is Charbonos rated?
Charbonos has a 4.4 star rating with 7,727 reviews.
When is Charbonos open?
Charbonos is closed now. It will open at 11:00 a.m.