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Chelsea Five Gastropub
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 2:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:00 p.m. to 8:30 p.m. | |
| Fri | 8:00 a.m. to 2:30 p.m. 4:00 p.m. to 9:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. 4:00 p.m. to 9:30 p.m. | |
| Sun | 8:00 a.m. to 2:00 p.m. 4:00 p.m. to 9:30 p.m. |
Absolutely horrible! We had reservations at 7:30 PM. We ordered our drinks and calamari which were served pretty much on time. However we only ordered hamburgers and a chicken sandwich at 9 PM we still have not received our food. We had the manager come over and he said he’s going to work on this he came back out and said that the food should be out shortly. We told him never mind and walked out of the restaurant. Do not recommend this restaurant at all service was terrible . Restaurant is managed extremely poorly! Would not... read more
Business response:
We are sorry to hear about your poor experience, Opentable. Please be assured, we share your concern about anything that may detract from your experience at our restaurant. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.co m/app/ask_first
Our table was across from the server working area. Lots of traffic and dishes crashing made this seating area very industrial. Food was just a step above your best take out. Our waitress reminded me of a truck driver who had to make quick cash. She was pushy, dismissive and brutish. We have loved the Gastro pub many times before. Never over the top in any category. I hope our next experience makes me a believer again.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room.
It was awful. Took my family here Saturday @ 5:30. I requested a table at the windows when I made the reservation but they could not accommodate us because those tables are set for twos. I asked about the table already seated at the window and was told “oh, that’s a table of six and you only have five in your party”???? Drinks came fast, appetizer ordered as toddler meal took over 1/2 hour. Waiter wasn’t very attentive, food wasn’t great (one had to be sent back). I was embarrassed and annoyed. My husband and I have eaten he... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room.
Food was just meh. Meatloaf had no seasoning, barely ate any, spicy shrimp was so spicy it was inedible. The clam chowder & spring rolls were tasty though Pet peeve of mine, waitstaff complaining about how tired & busy they are. When he asked how we liked our food (seeing full plates) he just said "yes, he heard it before" didn't offer any compensation, not even a free dessert. The view as lovely, not going back. Very disappointed.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room.
The food was just satisfactory, nothing special. My meal came out wrong and I had to wait quite a long time for another meal. By the time I did get my dinner, my husband was finished with his dinner. The service was adequate, but not great. Overall, I was disappointed and will not be returning to this restaurant.
Business response:
We are sorry to hear about your poor experience, Pjd51. Please be assured, we share your concern about anything that may detract from your experience at our restaurant. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.co m/app/ask_first
This restaurant have been my favorite for years. We dine with them every weekend on the summer time. Food and some waitresses are fantastic, very expensive but really delicious. Yesterday, for firts time there was a very rude, and unprofessional hoster. AMBER, the name of that person who treated us very negative, she refuse give us a table 10 minutes before the reservation, she did not allow us to seat at the bar, she dont even welcome us, and she was only steering at us without saying a word and a very bad face. We left but... read more
Business response:
Thank you for providing your feedback and letting us know about your experience, Opentable. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Chelsea Five Gastropub
Don’t get a steak!! Ordered Medium. First received well done, then by the time the second one got there, my company was done eating. Cut into that second steak and it is RAW! Then without asking if we still even wanted a third, they came out with a third. Half of it was cooked right. They did end up comping the steak, but did end up charging for the individual side that came with the steak, which was pretty tacky. Ruined dinner for my company because he had to sit for 40 minutes after finishing his meal. At least offer him a... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room.
We did not have a good experience for numerous reasons! They did warn us that if we wanted a seat by the window that it would be cold, and they were correct. The problem was that something was wrong with our table and it tipped when I moved my chair in and the two glasses of ice water spilled all over me. At this point I was freezing since I was wet AND it was very cold to start with. No one apologized. They just moved us to another table and our waitress told the other gentleman to fix the table. When we first got to the re... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept our apologies and look forward to an opportunity to better serve you in the future.
Do not waste your money here. Terrible food. Terrible service. Terrible drinks. Just no.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Laurenh. We apologize that your dining experience did not meet your expectations. If you would like to discuss your experience further, feel free to contact us at https://totalrewards.custhelp.co m/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
Frequently asked questions about Chelsea Five Gastropub
How is Chelsea Five Gastropub rated?
Chelsea Five Gastropub has a 4.6 star rating with 3,538 reviews.
When is Chelsea Five Gastropub open?
Chelsea Five Gastropub is closed now. It will open at 4:00 p.m.