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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Business response:
Thank you for taking the time to leave us a review. We look forward to seeing you again soon for the opportunity to earn your 5-star rating.
Fair
Business response:
Thank you for sharing your feedback, Aaron. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
We would like a refund. We did not have access to our room on multiple occasions due to the excessively long waiting line for the elevators. The line extended through the lobby, down the stairs, and into the walkway by the parking garage. This line persisted throughout our entire stay. When with clients we were forced to leave the casino and go elsewhere. When I was with my children we were also forced to leave the casino and patronize another establishment. I have stayed at the Row on numerous occasions, at Silver Legacy, E... read more
Business response:
We appreciate you taking the time to provide your feedback. We sincerely apologize for your poor experience on this occasion. Your comments have been shared with the appropriate teams. We hope you'll provide us with another opportunity to better serve you in the near future.
Poor staff unprofessional not attentive not friendly . food not good. beds uncomfortable location
Business response:
We appreciate you taking the time to provide your feedback, Desiree. Your comments have been shared with the appropriate team. We sincerely apologize for failing to meet your expectations and hope you'll allow us anther opportunity to better serve you in the near future.
I’m not going back the customer service is abysmal the room was nice
Business response:
We sincerely apologize for your poor experience and appreciate you taking the time to provide your feedback, Jackson. Your important comments have been shared with the appropriate team for their input and attention.
Fair Check in took over an hour
Business response:
Thank you for taking the time to leave us a review. We apologize for any inconvenience and hope you enjoyed your overall visit. We look forward to seeing you again soon for an opportunity to earn your 5-star rating.
Usually stay at Peppermil. Thought we would try something different, what a bad idea. The heating system was aweful! Stuffy, smelled. Had to cover the top with a towel to keep outside air from coming through. There were clothes in the bathroom left by previous guests. I told the housekeeper who laughed and left. Maybe didn’t understand English?
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept our apolo... read more
Poor What made my stay uncomfortable was that of the bed and the pillows.. from work and travel you want to come to rest your head and body in a bed that will be comfortable and this is not the experience I got here at Circus Circus maybe invest in some comfortable pillows and mattresses other than that everything was OK.. The location is central to everything that is a perfect location
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Poor
Business response:
Thank you for sharing your feedback, Ortiz. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,968 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.