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Circus Circus

3.8

About this business

Location details

500 N Sierra St, Reno, NV, 89503, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.841,968 reviews
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Hill’dainels's profile image
Hill’dainels 
4 years ago

Fair The elevators sucked we waited 30 mins on Saturday and Sunday each time we wanted to go up or down. At one point we had to take the stairs up 11 flights that was the most horrible thing ever. Didn’t get to have breakfast 

Business response:

Thank you for taking the time to leave us a review. Your comments have been shared with our management team for their attention. We truly apologize for any inconvenience you experienced during this visit. 

Rigina's profile image
Rigina 
4 years ago

Fair the pillows were so high and firm my kids couldnt sleep on it they should provide nicer pillows formkids good 

Business response:

We appreciate you taking the time to provide your feedback. Your comments have been shared with the appropriate team. 

Willis's profile image
Willis 
4 years ago

Fool Me Once.... Waaaaaaaaaaaaay too crowded. Children sitting on the floor waiting for their parents to check in. Nowhere to eat in a timely manner (without leaving the "resort") because all the lines in EVERY SINGLE restaurant was ridiculously long. Honestly couldn't tell which line belonged to each eating establishment. The line to the elevator to get to the rooms that the guest PAID FOR could have been alleviated if they would have allowed access to the staircase without sounding the alarm. Horrible experience. The whole... read more

Business response:

Thank you for taking the time to leave us a review. Your comments have been shared with our management team for their attention. We truly apologize for any inconvenience you experienced during this visit. 

Jorge's profile image
Jorge 
4 years ago

Sucked It took 2 hours to get my room key and 1 hour to get to my room. Ridiculous. Only 4 elevators or the stairs to the 24 th floor. Room prices 

Business response:

Thank you for taking the time to leave us a review. Your comments have been shared with our management team for their attention. We truly apologize for any inconvenience you experienced during this visit. 

Chand's profile image
Chand 
4 years ago

i would rather stay at another connecting hotel for future. staying at the sky tower was a terrible experience. Long walk from the main tower, then waiting in line for elevator about 45 mins-1 hr so just to get into your room. horrible experience with 2 tired kids each time we had to wait for elevator to return back to our room. waste of time, i would rather book another place for future stay. kids section 

Business response:

Thank you for taking the time to leave us a review. Your comments have been shared with our management team for their attention. We truly apologize for any inconvenience you experienced during this visit. 

Johnathan's profile image
Johnathan 
4 years ago

Fair 

Business response:

Thank you for taking the time to leave us a review. We look forward to seeing you again soon and the opportunity to earn your 5-star rating. 

Lorilee's profile image
Lorilee 
4 years ago

HORRIBLE PARKING. LONG WALK TO REGISTRATION AND LONG WAIT AT CHECK-IN. I won't be back Horrible parking. LONG walk from parking garage (PARK AT YOUR OWN RISK situation)) and LONG wait to get checked in. Exertion and waits overall really made my back hurt. Dirty towels and bags of trash were sitting outside multiple rooms on my way to my room. Not a place for an older person to stay at unless you are in great shape Security person who took me to my car on check-out was great. Staff overall was helpful 

Business response:

Thank you for taking the time to leave us a review. We apologize for any inconvenience during your stay and hope to look forward to seeing you again soon for an opportunity to earn your 5-star rating. 

David's profile image
David 
4 years ago

Unpleasant 

Business response:

Thank you for sharing your feedback, David. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

Patsy's profile image
Patsy 
4 years ago

I really did not enjoy my stay at circus circus. it was very noise and lots of kids and log lines to get food in the mo the furniture was chipped old and damage. the . view was horrible. I really did not like the property. 

Business response:

We appreciate you taking the time to provide your feedback, Patsy. Your comments have been shared with the appropriate team. We hope you'll give us another try for a chance to better serve you in the near future. 

Frequently asked questions about Circus Circus

How is Circus Circus rated?

Circus Circus has a 3.8 star rating with 41,968 reviews. 

When is Circus Circus open?

Circus Circus is closed now. It will open at 12:00 p.m.