Circus Circus's cover image

This profile has been claimed by the business owner or representative.

Circus Circus

3.8

About this business

Location details

500 N Sierra St, Reno, NV, 89503, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.841,968 reviews
Select a rating
Sandra's profile image
Sandra 
4 years ago

No vuelvo ni gratis todo . sucio , caro y aún encima no piden disculpas me siento estafada . llegamos , la chica de la recepción muy desagradable … nos da una habitación muy lejos (había que coger el shuttle) y súper cargadas nos encontramos con las fotos que adjunto abajo : todo sucio no , asqueroso . no habían limpiado y se ve que las personas que habían estado antes se pegaron una buena fiesta. bajamos a la recepción , nos cambian la habitación y nos dicen que nos bajan las maletas ( nunca paso porque los chicos que se de... read more

Business response:

Thank you for sharing your feedback, Sandra. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

James's profile image
James 
4 years ago

Bad No deaf phone machine No tdd phone for deaf people and won't take cash no city bank in Reno i not able to deposit atm machine . I want get free room Next time there is broken ada law 

Business response:

Thank you for taking the time to share your feedback. We sincerely apologize if your experience was anything less than satisfying. The excitement and enjoyment of all our guests is our top priority and we’re saddened to learn we failed to meet those expectations on this occasion. We hope you’ll provide us with the opportunity to welcome you again and a chance to better serve you in the near future. Best regards, 

Anonymous's profile image
Anonymous 
4 years ago

la habitación sucia, había cabello en las sábanas y el baño sucio, nos cambiaron de la habitación y la lámpara no servía no hay shows 

Business response:

Thank you for taking the time to share your feedback. We sincerely apologize if your experience was anything less than satisfying. The excitement and enjoyment of all our guests is our top priority and we’re saddened to learn we failed to meet those expectations on this occasion. We hope you’ll provide us with the opportunity to welcome you again and a chance to better serve you in the near future. Best regards, 

Ileana's profile image
Ileana 
4 years ago

They need better customer service . ASAP The sheets of one of the beds was dirty with blood, I make a complaint and the front desk, told me was my blood, and I don’t have any cut or nothing, or any of my family does, she was rude, plus the TV didn’t work at all, they never come to fix it. She was with bad attitude, and telling me maybe I did something wrong with the tv she make me so mad. Because since we arrive the TV never worked. Plus with a bloody dirty sheets was disgust The casino and the kids games was pretty good. 

Business response:

Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. 

Padlo's profile image
Padlo 
4 years ago

Bad I hated everything worst hotel ever 

Business response:

Thank you for providing your feedback and letting us know about your experience, Padlo. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Circus Circus 

Anonymous's profile image
Anonymous 
4 years ago

Bad 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus 

Paul's profile image
Paul 
4 years ago

Disappointed It just was not a comfortable bed,the food was awful at the casino across the street because it was 8:00 pm and the restaurants were closed or closing on a Thursday. I won't return. .The receptionist 

Business response:

Thank you for taking the time to share your feedback regarding your experience at THE ROW. We always aspire to provide family-style service and create memorable moments for all our guests and are very sorry you were unhappy with your experience in any way. We look forward to fully re-staffing and opening all our venues again very soon. We value your patronage and hope you'll provide us with another opportunity to better serve you in the near future. Sincerely, 

Anonymous's profile image
Anonymous 
4 years ago

great place for kids.!! dislike our room, bed wasn’t comfortable as the price stay, pillows was hard as a rock, All the front staff was great.!! 

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more

Robert's profile image
Robert 
4 years ago

Ceasars is destroying these properties. It is glaring. Staff, fellow customers sports book staff 

Business response:

Thank you for taking the time to leave us a review. 

Frequently asked questions about Circus Circus

How is Circus Circus rated?

Circus Circus has a 3.8 star rating with 41,968 reviews. 

When is Circus Circus open?

Circus Circus is closed now. It will open at 12:00 p.m.