Circus Circus

3.8

Casinos
Reno, NV

About this business

Arts & Entertainment Casinos

Location details

500 N Sierra St, Reno, NV, 89503, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

3.841,968 reviews

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Yolanda

4 years ago

Fair Que mi habitación no estaba limpia avía bello en él inodoro el mini refrigerador estaba sucio y tenía mal olor y encima del aire acondicionado estaba lleno de polvo. Que todos los casinos conectaban uno al otro.

Business response:

Thank you for taking the time to provide feedback on your recent visit, Yolanda. We apologize that your stay did not meet your expectations. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.

Bernard

4 years ago

Fair Went with my kids. As soon as we get up to the 19th floor, hallway smelled smoke and weed, until the day after. Also saw lots of sketchy looking people. Its an okay hotel but will not come back to stay. Room is okay phone not working, no services available Housekeeping people are pretty helpful

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more

Ronald

4 years ago

Disappointing

Business response:

We appreciate you taking the time to provide your feedback, Ronald. We hope you'll give us another try and an opportunity to change your mind soon!

Darwin

4 years ago

Fair

Business response:

Thank you for taking the time to share your experience. We look forward to your next visit at Circus Circus!

Norma

4 years ago

Not too clean Not clean, I found a dirty cup next to my bed. The casino

Business response:

Thank you for taking the time to share your experience with us, Norma. We truly apologize for your experience and thank you for letting us know. We hope to look forward to your next visit at Circus Circus for an opportunity to better serve you in the near future.

Lorraine

4 years ago

Disappointing

Business response:

Thank you for taking the time to provide feedback on your recent visit, Lorraine. We apologize that your stay did not meet your expectations. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.

Jorge

4 years ago

Agradable Sin comentarios N/A

Business response:

Muchas gracias, Jorge! Regresa pronto!

Anonymous

4 years ago

Bad Didn't like everything

Business response:

We are sorry to hear about your poor experience. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first

Joseph

4 years ago

Bad I didn't like the beds they were hard and you could hear the people in the room next to you all night. Bad ratings for the waitresses they ignore you The food was good and it's a pretty good location

Business response:

We're sorry to hear about your experience with us. We apologize that your room and restaurant experiences didn't go entirely well. We hope you'll be back so that we can provide you with type of Family Style Service you and all our guests so deserve. Thank you for letting us know.