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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disgusting Originally given a DIRTY USED room!!!! All of the vending machines with water were empty on EVERY FLOOR! No door sign left in the room no microwaves! Always a huge line to get onto the elevator! Will never stay here again EVER!!!! Parking garage was convenient.
Business response:
We sincerely apologize for your experience, Melissa. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
We won’t be back! It was a very dirt atmosphere Not much, had to change rooms due to not being clean, hall floors were dirty with garbage everywhere. Bar glasses left for the 3 days that we were there next to the coke and ice machine, elevators never got vacuumed!
Business response:
We sincerely apologize for your experience, Montey. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Bad Giving the wrong room twice.... No valet parking.. Not very clean room... Not much...
Business response:
We sincerely apologize for your experience, Anonymous. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Poor Dirty. Floors hadn’t been vacuumed or swept. Elevator was filthy. Items were broken or missing. Towels were torn. Gross Very little
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
No me gusto Cuando llegue para registrarme tarde mucho y me entregaron las acotaciones y una no está limpio avía tallas tiradas y las camas todas sucias y después me dieron otras acotaciones y estaban un poco mejor pero el baño de ducha está con cabellos y sucio Las luces por la noche
Business response:
Gracias por brindar sus comentarios y hacernos saber acerca de su experiencia. Nos fijamos altos estándares y lamentamos mucho que sienta que no se cumplieron en esta ocasión. Esperamos que haya aprovechado la oportunidad para comunicarse con la gerencia del hotel para obtener ayuda mientras eran nuestros huéspedes. La comodidad y el disfrute de nuestros huéspedes es nuestra máxima prioridad y siempre harán todo lo posible para solucionar estos problemas a su máxima satisfacción. Una vez más, esperamos que acepte nuestras di... read more
Pretty nice! Most of the restaurants and shops were all closed the whole time we were there and we were looking forward to shopping and eating at different restaurants. The staff was nice and the room was nice as well. We had a great time on the Midway too!!!
Business response:
Thank you for sharing your review, Isabel. We are very pleased to learn you enjoyed your overall visit with us
Fair
Business response:
We appreciate you taking the time to provide your feedback, Jimmy. We hope to welcome you back in the near future for a chance for more fun!
Disappointing
Business response:
We're sorry if we failed to meet your expectations. Please visit us again soon for an opportunity to better serve you!
Room and Accommodations Everything was still closed . And went to take a shower and it was cold. Couldn’t get the hot water to work. Beds were comfortable. And room was clean.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,968 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.