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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing No ice pop machine not working spent $30 in the hotel next door for 2 bottles of pop, 2 bottles of water and a couple snacks. The habit burger gave us precooked meat which was horrible and the habits I've been too are fresh to order Bed was comphy room was big.
Business response:
We appreciate you taking the time to provide your feedback, Kim. Your comments have been shared with the appropriate teams. We look forward to another opportunity to better serve you!
Bad Car trouble on the way there, never got to stay there. They took a deposit in advance and now that money is gone. Car trouble on the way there, never got to stay there. They took a deposit in advance and now that money is gone.
Business response:
We are sorry to hear about your poor experience, Kent. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Muy bien Que el personal de limpiesa abre las puertas primero y luego preguntan y van muy temprano Que todo esta tranquilo no habia largas filas
Business response:
Thank you for taking the time to share your experience with us, Alma. We'll be sure to share your important comments with our Housekeeping management team. We apologize for any inconvenience and thank you for letting us know. We look forward to your next visit at Circus Circus!
Disappointing Upon arrival one of the beds smelled like a man's cologne. Obviously not changed. Found a dirty sock next to Desk. Found lunch able trash next to bed. There was food left in Fridge. AC didn't cool first 2 night. Location to NBS.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Had to leave the hotel one day earlier due to noise coming from the AC. Was moved to a different room, but room had dama Bad customer service and bad installations. Nothing
Business response:
We are SO sorry to hear about your poor experience. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Won’t return to this place at all. Very disappointed Everything Nothing whatsoever that’s why I checked out a day earlier
Business response:
We are sorry to hear about your poor experience, Carlos. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Not the best The beds were stained
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Fair
Business response:
Thank you for sharing your feedback, James. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
Bad No store inside was open rude employees smells like mold and never got my deposit back. Nothing.
Business response:
We are sorry to hear about your poor experience, Lilly. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,968 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.