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2030 N Broadway, Walnut Creek, CA, 94596, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I think they know cats but after $800 without even a suggestion of what was wrong with my cat, I was frustrated. The next vet told me the over licking was something they had seen before. Yes it was mysterious but they did not recommend lab work or ultrasound at great cost to tell me that. I like the straight forward less expensive road.
I have been going to CFC for five years and was always very happy with the vets and staff. I saw Dr Georgia Blaine who was very caring and thorough. Since she has left I've noticed the staff are not as friendly and the vets not as attentive. I saw Dr Lally because my cat had tapeworm and also loud breathing. The tapeworm was easily fixable but Dr Lally wanted to proceed with X-rays of my cats' lungs and have a specialist review them for the loud breathing. $350 later I got the results and all they said was there was irritati... read more
We originally brought in our belated cat to the owner of the Feline Clinic and she was wonderful, so we decided to have the clinic deal with our new kitten. We brought him in for conjunctivitis (eye infection) and during our first visit, he was given a topical antibiotic, erythromycin. The eye didn't get any better so we came in again to have his cornea looked at and they said it looks ok. Another few days goes by but the eye isn't any better so we go in again and they give us two oral anti-biotics. We're in the third week... read more
If I had been writing this review a couple years back, it would have been a 5, because up until that time we couldn't have been more satisfied with Civic Feline. For about 10 years Georgia Blaine was our vet, and she was wonderful, but unfortunately she is no longer working there. The vets we saw after Dr. Blaine left were clearly competent, but they didn't seem to have the same level of caring; in fact, it almost seemed as if the general tone of the office, including all of the staff, had become less friendly and welcoming ... read more
Unhappy with customer service and lack of veterinary care. Brought cat in for urinary tract infection, asked vet about tests/procedures to be completed and costs....response was that everything will be applied to regular visit charge and that no extra charges will apply. I ended up with a $254 vet bill, which consisted of an antibiotic shot and some urine tests....will NOT be going back! Not even sure if my cat was given the antibiotic since symptoms haven't improved. They also were rude and unfriendly. They also told us... read more
I've been going to this clinic for years. They've been ok, definitely on the expensive side, but fine. Until recently, I would have recommended them. I've had to take my kitten (8 months) there several times over the past few months, because yes, she has chronic health issues. So far, I've spent I believe about $1,000 at Civic Feline and the doctors here (Ellis and Lally (sp?)) couldn't find anything wrong with her. They can, however, find ridiculous prices to bill me as they repeatedly told me they can't find the problem wi... read more
Never had a bad experience here...until today. I was told I'm not allowed to go to the back with my cats while they're having their nails clipped. I told the staff I was uncomfortable with this and she said it'd be very quick. 20 minutes later she came back with the cats and I told them how upset I was that they had taken the cat without me...and they didn't even apologize. I called a friend that works at Alamo Pet Hospital and she said the standard there is to take the cat back alone, but if a parent. wants to go with t... read more
We have been taking our cats to Civic Feline Clinic for our 2 cats yearly exams for a few years. Everyone is very nice. We recently found a lump on one of our cats shoulder and took her in to have it checked out. After feeling the lump for about 30 seconds the vet said that it was nothing to worry about and to "call her if it gets bigger". We took our cat to our old vet in Fair Oaks, CA (Hazel Ridge Vet Clinic) where we used to live for a second opinion. The vet immediately said that lumps on cats are never good and did a bi... read more
Had a very bad experience with this place, have to agree with the Yelper who described their "bait and switch" technique and emotional manipulation of clients of ill pets. My cat died as a direct result of going to this place. I am not in the habit of writing bad reviews. Just be cautious especially if your pet is ill. Perhaps check the BBB and don't be swayed by emotionalism when your pet's health is at stake.
Civic Feline Clinic has a 4.7 star rating with 885 reviews.
Civic Feline Clinic is closed now. It will open at 8:00 a.m.