This profile has been claimed by the business owner or representative.
Clairmont at Brier Creek Apartments
- Real Estate
- Raleigh, NC
About this business
Location details
7651 Brier Creek Pkwy, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The individuals I interacted with during my move in were an amazing help! Sharonette and Frank were willing to help me with any and everything I needed in order to have a smooth move in process without any difficulties!
Business response:
This is great to hear, Jay'la! Thank you for choosing Clairmont at Brier Creek and letting us know how things went with your move. We hope you love your new home!
I do not have enough kind words to express the great appreciation I have for Ms. Sharonette Smart, leasing professional at Clairmont at Brier Creek Apartments. I experienced a devastating loss when my home flooded from rain brought to the area from hurricane Chantal. The rain produced flooding in several counties including Durham where I lived. After a week long of 3 digit degree heat and cleaning out my flooded home I set out to find a new place to live. My first place I looked at was Clairmont at Brier Creek. Ms. Sharonett... read more
Business response:
Hi Tamika - what a wonderful review for Sharonette and the community! Thank you for trusting us as your new home after such a horrible loss. We appreciate you taking the time to share your recommendation and kind words, especially during this challenging time. We hope you can relax and feel completely at home here. Welcome home from our whole team!
My whole experience was great. Ms Sharonette Smart is incredible! During my tour she made me more excited about my experience and during the time frame of me applying for the application and signing my lease she kept in contact to make sure i knew about everything i needed to do.
Business response:
Thanks for your amazing review, Rhyan! We're happy Sharonette made your experience so great. We appreciate your kind words!
I wanted to share my genuine appreciation for the fantastic maintenance team here. There are times when you start to wonder if you should look for a new place, but the incredible service from the team always brings me back to reality and reminds me why I love living here. Specifically, I want to give a special shout-out to Frank for his thorough and professional work in ensuring all my new appliances were in perfect working order. This attention to detail means a lot. A huge thank you also goes to Jessie who responded afte... read more
Business response:
Thank you for your kind words, Lena. We're thrilled to hear you love our service, professionalism and dedication. We love having you here at Clairmont at Brier Creek!
As usual, Frank delivers the very best service. Our air conditioner froze up last night and thankfully we had fans we could use until Frank could come to our rescue this morning. In less than an hour we were up and running again! Thank you Frank! As always, you're the best!
Business response:
Thank you for the excellent review, Beverly! We always strive to provide outstanding customer service for our residents.
We have a rising college senior on the waitlist for housing, so we called and left a voicemail message inquiring of available units. Within about 30 minutes, Sharonette Smart returned the call, guided us to some options on the website, and we scheduled a date and time to visit. Unfortunately, another potential resident completed their application for the unit before we did, and she called to inform us and provided some of possible options. Her customer service is impeccable!
Business response:
Hi Rachelle - we appreciate your family's interest in Clairmont at Brier Creek! It's great to hear Sharonette has been so helpful. We know we can find the perfect home for your student and are here to help with any questions. Thank you for your review!
The property and apartment are great. Sharonette in the office made the leasing process painless. I have had only one of the three maintenance requests made at the time of move-in addressed. The maintenance men who addressed the first issue of my thermostat, Henry and Frank, were thorough and very friendly. I requested that the ceiling lights, which I had to purchase out of pocket, be installed over a week ago, but the issue has yet to be addressed. I was asked not to put my beds up until this was completed, so I have not be... read more
Business response:
Hi Sharon - we appreciate your feedback about the community and our staff! We've passed your concerns about your open work order on to management so someone can look into this. We will work hard to make your time with us a 5-star experience!
We have the Terminix man come from time to time especially when it rains a lot and, in this heat, I have a tendency of seeing bugs around. But let me tell you when he comes, I have no problems. He is very friendly and always listens to what I have to say or suggest.
Business response:
Thank you for your great feedback, Janet!
Frank is awesome! We hardly ever have maintenance issues but whenever we do, he's right on it! And he's so kind and friendly while he gets the job done. Thanks Frank!
Business response:
We love to hear this, Beverly! Thank you for your feedback for Frank. The maintenance team keeps us running smoothly, so we're thrilled he's been so helpful for you!
Frequently asked questions about Clairmont at Brier Creek Apartments
How is Clairmont at Brier Creek Apartments rated?
Clairmont at Brier Creek Apartments has a 3.9 star rating with 529 reviews.
When is Clairmont at Brier Creek Apartments open?
Clairmont at Brier Creek Apartments is closed now. It will open tomorrow at 9:00 a.m.