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Clairmont at Brier Creek Apartments
- Real Estate
- Raleigh, NC
About this business
Location details
7651 Brier Creek Pkwy, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is by far one of the best moves I have ever made! The office staff is amazing and the apartments are spacious and luxurious! I’m ready to have a great year at the Clairmont!
Business response:
This is music to our ears, Deivon! Thank you so much for your kind words. We know this will be an amazing year and are excited to have you in the neighborhood!
I have lived here now for a couple months and have loved it. Now even a little more because of Frank, one of the maintenance techs. My AC unit went out on one of the hottest days of the year. Frank came out 10:30 pm and then came back the next morning on July 4th and spent the entire day trying to get it fixed. He never complained, he didn't aCt annoyed And didn't get frustrated when he couldn't get it to work. He was super great and I can't thank him enough.
Business response:
Thank you so much for sharing your experience, Jeri! We're so sorry you had to deal with losing your AC. We know that must have been tough, especially with how hot it's been lately. We're thrilled to hear Frank was able to get it fixed and working again, and that you love living here. Your patience and understanding (especially on a holiday) is so appreciated by our team. Thank you for your kind review!
Love this apartment complex! The staff are so friendly, professional, and helpful! We just moved in, and although there was a list of maintenance items needed, they promptly got them scheduled and taken care of for us! Frank, our maintenance tech, was fantastic. Super attentive to detail, very skilled in his craft, and didn’t settle for “good enough” he made sure everything was perfect! Jessica in the office also made move-in a breeze! Thank you all! Highly recommend this apartment complex!
Business response:
Your recommendation means so much to us, Allyson! Thank you for your review and for the special shout out for Frank & Jessica. We appreciate you!
Frank is the best
Business response:
Hi Nia, thanks for your feedback! We're so happy to hear this!
I’ve never been helped with such great customer service as I experienced with Veronica. She helped guide me through the whole process of getting a home here very quickly and easily answered all of my questions leaving no doubt. The absolute best customer service I’ve ever had!! I would choose Veronica’s help over anyone else’s any day because she made the process so easy. I need more stars on the rating scale to give her service the credit it needs!!
Business response:
This is so nice, Joshua! Thank you for sharing your experience with Veronica and for choosing Clairmont at Brier Creek!
Huge thanks to Frank. Oven finally fixed after 4 tries. Great customer service and very knowledgeable of job or talk at hand. 5star
Business response:
Hi Kahansi, thank you for your feedback! We're sorry for the trouble with your oven, but so glad Frank was able to get it working for you. We appreciate the 5 stars!
Huge thanks to Frank for responding to a maintenance request for my dryer. He was very professional and personable as well as knowledgeable of the issue at hand. He was able to fix the issue in no time at all. This was a perfect example of exemplary customer service and service overall.
Business response:
Hi Kera, your satisfaction is important to us and we're so glad Frank was able to assist you quickly! We will share your kind words with the maintenance team!
A big thank you to Frank the maintenance tech at Clairmont @ Brier Creek for installing my two ceiling fans. He's very courteous and professional. Frank updated me on the progress as I was at work. I appreciated the call beforehand to make sure it was ok to enter my unit. I'm a new tenant and I have to say that I'm very pleased overall with the community and the excellent customer service that I receive from everyone in the office ( Veronica, Chris and Jessica). I'm definitely enjoying my new home.
Business response:
Hi Aleida - thank you for taking the time to share your experience with our team! We are so glad you've been pleased with our customer service and appreciate your feedback!
Put in a maintenance request because our air conditioner was not functioning properly. Maintenance responded same day and it is up and running efficiently! Thank you! to the Brier Creek Staff for attending to our requests! Michael, your work in getting it operating was appreciated! The Sawyers
Business response:
Thanks so much for your feedback, Mozelle! We know how difficult it can be when your AC isn't working properly. Thank you for taking the time to share your maintenance experience!
Frequently asked questions about Clairmont at Brier Creek Apartments
How is Clairmont at Brier Creek Apartments rated?
Clairmont at Brier Creek Apartments has a 3.9 star rating with 526 reviews.
When is Clairmont at Brier Creek Apartments open?
Clairmont at Brier Creek Apartments is closed now. It will open tomorrow at 9:00 a.m.