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Clairmont at Brier Creek Apartments
- Real Estate
- Raleigh, NC
About this business
Location details
7651 Brier Creek Pkwy, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The maintenance staff came and fixed a couple items in my place in a timely manner. They also displayed professionalism and great customer service. Thank you!
Business response:
Thanks so much for letting us know about your maintenance experience, Toni!
I had a light switch and a shelf from the fridge that needed to be replaced. Frank came by and fixed both issues very quickly. He was polite(always is), came through the door knowing what needed to be done, and got straight to it. I was able to continue my work without any disruption. He cleaned off the shelf before putting it in the fridge. Which is appreciated. Thanks for the excellent service Frank!
Business response:
Hi Andrea - We're so glad Frank took care of your requests quickly and easily! Thank you for taking the time to share your feedback.
My tour with Dimi was amazing! Inviting personality and very informative!
Business response:
Thank you for considering us in your search for a new home, Breanna! We're so glad Dimi gave a great tour!
Within 30 minutes of my emergency , after hours call for a flood in my kitchen, I was greeted with ,”Frank!” I can’t begin to tell you how relieved I was. Bottom line kitchen sink needed to be replaced. This was the start of the weekend…ughhh! First thing Monday morning I was delighted to see Frank. Bright and cheery and helpful as ever. Sink replaced!!! Thank you Frank for your efficiency, kindness and always leaving your work environment spotless. You’re a Gem!!!!
Business response:
Thank you for your feedback! We're happy to hear Frank provided such great service.
Thankful for the professionalism and attention to detail of Frank in maintenance. Resolved the issues while explaining as well. Very patient and kind. Much appreciated!
Business response:
Hi Kimberly, thank you for kind review! We're lucky to have Frank on our team!
Frank in maintenance is very helpful
Business response:
Thanks so much, Rico! We passed this on to Frank. 😊
This is by far one of the best moves I have ever made! The office staff is amazing and the apartments are spacious and luxurious! I’m ready to have a great year at the Clairmont!
Business response:
This is music to our ears, Deivon! Thank you so much for your kind words. We know this will be an amazing year and are excited to have you in the neighborhood!
I have lived here now for a couple months and have loved it. Now even a little more because of Frank, one of the maintenance techs. My AC unit went out on one of the hottest days of the year. Frank came out 10:30 pm and then came back the next morning on July 4th and spent the entire day trying to get it fixed. He never complained, he didn't aCt annoyed And didn't get frustrated when he couldn't get it to work. He was super great and I can't thank him enough.
Business response:
Thank you so much for sharing your experience, Jeri! We're so sorry you had to deal with losing your AC. We know that must have been tough, especially with how hot it's been lately. We're thrilled to hear Frank was able to get it fixed and working again, and that you love living here. Your patience and understanding (especially on a holiday) is so appreciated by our team. Thank you for your kind review!
Love this apartment complex! The staff are so friendly, professional, and helpful! We just moved in, and although there was a list of maintenance items needed, they promptly got them scheduled and taken care of for us! Frank, our maintenance tech, was fantastic. Super attentive to detail, very skilled in his craft, and didn’t settle for “good enough” he made sure everything was perfect! Jessica in the office also made move-in a breeze! Thank you all! Highly recommend this apartment complex!
Business response:
Your recommendation means so much to us, Allyson! Thank you for your review and for the special shout out for Frank & Jessica. We appreciate you!
Frequently asked questions about Clairmont at Brier Creek Apartments
How is Clairmont at Brier Creek Apartments rated?
Clairmont at Brier Creek Apartments has a 3.9 star rating with 517 reviews.
When is Clairmont at Brier Creek Apartments open?
Clairmont at Brier Creek Apartments is open now. It will close at 5:00 p.m.