Coastal Moving Services

Ronald G 

on BBB

3 months ago

Worst moving experience ever. They moved a bedroom set and managed to damage the head board, looked like they dropped it, and lost a unique pull on the chest of drawers. I thought this move was too easy. I would have been better off donating the furniture and using the moving costs to buy something else. Coastal has been terrible with respect to assuming responsibility. They had me file a claim with *** which has repeatedly asked for forms I was never provided. Note that Coastal subcontracted to Rapid Moving who subcontracte... read more

Scott D 

on BBB

3 months ago

They don't deliver when they say they're going to deliver. They lost my couch, broke my antique lamp (obviously only good as a set) and bookshelf, and make a claim against them impossible. Use a different company! 

Kenedee P 

on BBB

3 months ago

******. BROKER NOT A MOVING COMPANY. This company should not be in business, they are completely unethical and use classic "bait and switch" tactics. They almost doubled my estimate 3 days before my move. Obviously, I canceled and they are refusing to provide a refund. They don't even have a location set up on ******** not a legit company whatsoever. 

Sarah B 

on BBB

3 months ago

This company should not be operating and providing the destruction of property services they deliver.I have dozens of pictures of the damage they did and the dump off of my belongings. And they demanded final payment before delivering my belongings. Which they did the next day which was not what I was told would happen.I paid $5000 for a 16 mile move of a 1300 sq foot home. They were also supposed to pack my kitchen and upon arrival they told me that would be extra. They tried to charge me almost $2000 in addition. I told hi... read more

Paula A 

on BBB

3 months ago

My quote was changed twice before the movers showed up in an Enterprise truck, not a company truck. Once they were here my estimate more than doubled even after I got rid of items in my original quote. They even charge for packing materials. 

Aaron K 

on BBB

4 months ago

***** was extremely rude on the phone and I tried to stay patient even though I wanted to cuss him out. Then before I could even finish asking all my questions he hung up on me. ZERO stars 

Fadi K 

on BBB

4 months ago

Coastal services refused to return my deposit of over 3k dollars because i canceled 74 hours instead of within the 72 hours they allow for. I explained that I am unemployed and that I scheduled this move to ***** for a job that i thought i was going to get but that fell through last minute and still they refused to return any of my deposit. This should tell you everything you need to know about them. Please use someone else for your move. Looking through other people's reviews it is clear that they wrong all their customers,... read more

Gr V 

on BBB

4 months ago

Coastal Moving Services extremely under quoted my move - from quote to actual final cost it tripled. They immediately handed my move off to a very unreliable moving company and then throughout the process just kept telling me to contact that company, nothing they could do to help me. Worse move of my entire life; will never use them again nor recommend them to anyone. What should have been a couple week process took almost two months leaving me to rent a hotel room as I had no furniture to put in my new home. 

Dorothy O 

on BBB

4 months ago

My mom moved from ************ to *********************. She paid $1,370 in cashier checks before she moved on July 8, 2021. The company said they were running late. After a week, they contacted her & demanded more money. They put her things in storage & wouldnt give her the property until she paid them $650 in cash! She had to meet them alone at the storage unit (she was 78 yrs old) with the money or she wouldnt have her ******************** This company should NEVER be allowed to be in business. They should be held account... read more