COIT Cleaning and Restoration

Lindsay B. 

on Yelp

9 years ago

I had a wonderful experience with Steve who came to my house to give me a quote. While about 2-3 times more than competitors I was "sold" on the professionalism and the outstanding work. I was not pleased with my cleaning. The technician didn't do the entire floor I had paid for and almost forgot to add in the scotch guard that I paid extra for. He also finished the work almost 3200 square feet of carpet including two full stair cases in under 2 hours. He was moving so fast that his face was wet with sweat. After 6 ho... read more

Michelle L. 

on Yelp

9 years ago

When I first started with COIT they were very friendly and helpful. They came out and gave me an estimate for my floors and all was great! The day I was supposed to have my floors cleaned I had a death in the family and COIT went down from there. I have both wood floors and carpet. Originally I wanted them only to clean the carpet but they said I don't have enough carpet to do without including a service charge. Ok I get it so I asked them to include the wood. Then I find out they can't split it up and have the carpet cle... read more

Whitney F. 

on Yelp

9 years ago

Do not recommend...we waited a week just to have COIT come to our house to give us a "free estimate", and when the day of our appointment came, they never called as promised to give us the 2-hour window for when they would come that day. When I called to ask why, they said they had notes in my account that I had called and cancelled the appointment, which was not true. This is not a reliable or truthful company! 

Dawn T. 

on Yelp

10 years ago

Horrible service! Will never use again. Totally missed service schedule and I ended up wasting an entire day waiting around. When I finally spoke with management (after 4 calls) all they said was they were sorry and explained this never happens....but unfortunately it happened to me and as a result I can not recommend their services. They were in my home for two hours and it cost $750!! I think there are better providers that can meet their service schedule and do a good job, as well. Dawn T. 

L R. 

on Yelp

10 years ago

The carpet is clean and it dried fast. They came out quickly but the service representatives left much to be desired. The phone rep. was very pleasant and assured me that if I didn't have enough carpet to use up the minimum charge I could use the balance for something like cleaning a couch or the car upholstery. However when the serviceman arrived he acted like he was doing me some kind of favor and thought he could condescend to teach me about money by saying things like, "this stuff isn't free." even though I never asked f... read more

Rod T. 

on Yelp

10 years ago

I asked the woman that answered if they could "scotch guard" my carpet she said that THEIR brand was just as good and that it would resist staining and water,, it DIDN'T they sent a tech out to talk to me , he said "no, it wont resist staining (when I pulled out a glass of kool ade) I told him to have his boss call me, that was 4 days ago *still waiting 

Jean A. 

on Yelp

10 years ago

Will COIT clean under my furniture and move some furniture into my garage - or not?? The advance salesman measured and gave me an estimate which I agreed to. Then he said that they would not clean under the furniture, just up to the edges. (I was NOT given any options here.) So I worried for 3 weeks and finally arranged for someone to help me move furniture out into the garage. The day before I called the office and they said that the cleaners would move furniture into garage and clean under other furniture, putting... read more

Allen S. 

on Yelp

11 years ago

I was extremely disappointed with Coit duct cleaning services. It is hard to find a good point in their service except for setting the appointment and the service team showing up at the appointmrnt time. The 2 man crew did absolutely no clean up after the service. Having drilled many holes in the ducts so as to insert their cleaning equipment they did not clean any residue from the drilling process. Additionallyfter having a furnace service this week, I found many plugs used to plug the drilled holes in the furnace area... read more

Tracy C. 

on Yelp

11 years ago

I had Coit come to my house for an estimate for air duct and duct vent cleaning. The rep was sick but was nice and talked a bit with us and said he counted all the vents 17 to be exact. We walked by washer/dryer and I specifically asked him to include it, he asked about location of vent noted where it was and gave me an estimate of 40% discount and although I compared to other places went with them because they were thorough. At day of appt my parents were there while I worked. When I got home the dryer vent wasn't done s... read more