COIT Cleaning and Restoration

Chris J. 

on Yelp

8 years ago

Horrible customer service. I had made an appointment to have my ducts and carpets cleaned. COIT indicated that they would send 2 trucks between 9 a.m. and 11 a.m. However, on the morning they were due to arrive, they called and indicated that they would be there at 8 a.m. I told them that I would not be ready for them at 8 a.m. They then advised that they would be at my home by 10 a.m. A few minutes later, I received another call stating that the carpet cleaner would be at my house at 1 pm, which is 2 hours after the... read more

Jo T. 

on Yelp

8 years ago

Called Coit for emergency carpet cleaning...Horrible!!! I will never use them again! I've never had to spend so much time cajoling someone to do their job. What a waste of time and $$$ 

Teri s. 

on Yelp

9 years ago

I saw an ad on TV offering 50% off services. When I called, was told it was 40%. Still had them come out to clean dryer vent and carpet on the stairs. Tech comes out and tells me the discount doesn't apply to the dryer vent unless you have the ducts cleaned as well. Then proceeds to discuss my furnace- telling me that it has never been really cleaned, but Coit could do a better job- for $425. Had the vent cleaned and cancelled the carpet cleaning. 

Larry M. 

on Yelp

9 years ago

After going to the home show I got a call that I had won 45% off services. I had Coit come out and give us a quote. They were about 35% higher than my other quotes, but with the 45% discount they were competitive. The next day I got a call asking if I had gotten my quote, I said yes. They asked if I would like to schedule the cleaning of my carpet. My reply was yes if they could do it on a weekend as I work full time. She said yes; we can do it this Saturday if you would like. My reply was sure that sounds good. The next thi... read more

Nancy R. 

on Yelp

9 years ago

Left rugs way to wet. Wanted to put an area rug down on den carpet, clean it and then put it back on my hardwood floor. I made him take it out o the drive as I was told it had to be done that way by their sales person,, because obviously a wet rug left on the hardwood floor will possibly permanently damage the hardwood floor. Good thing I made him take it out on the drive to clean it neither rug was dry in 24 hrs and the den was still damp in 36 hrs, That means they left WAY to much water and didn't get the rug vacuume... read more

Mark K. 

on Yelp

9 years ago

The sales guy misquoted pricing and the tech demonstrated a very lackadaisical effort on cleaning my restaurants bathrooms and kitchen walls. Will not recommend this company. 

K E. 

on Yelp

9 years ago

Actually zero stars. Hal in Bailey is rude, he was late over an hour and a 1/2 two times. When I called to remind to come, him he laughed it off until I reminded him he didn't show up the night before when he called to reschedule for Saturday morning at 8am. He informed me he was here to sell carpet cleaning when I was scheduled to have a single room cleaned. I was very upset that I would have to wait another week to have a sick dog mess cleaned up while sleeping in the living room. He was not helpful and drove away withou... read more

Marge T. 

on Yelp

9 years ago

I am very disappointed in the results of my carpet cleaning. The area rugs were removed for one week, returned and looked no cleaner than when they were picked up. All of this at quite an expense. I am sorry that i cannot be positive regarding the results of the cleaning. I cannot recommend Coit to others! The two gentleman who picked up and delivered the rugs were exceptionally professional and pleasant. The gentleman that cleaned the carpets (ones not picked up) was also very professional and pleasant. I was pleased... read more

Terri B. 

on Yelp

9 years ago

Very bad service and complete disregard for scheduling times. When I spoke with Harold the manager there was no apology and no plan to correct their poor planning. Call Neisheims cleaning. I'll be taking substantial business there for better quality and service.