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110 NE 25th Ave, Hillsboro, OR, 97124, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Good customer service and good communications. I recommend them. my two cats have been well taken care of. The staff is always so friendly.
Business response:
We're privileged to hear that your cats were well taken care of at Companion Animal Hospital. Thank you for your kind words.
Best vet clinic ever!! All of my cats have been well taken care of. The whole staff is always so friendly. For the most part they all recognize my cats when I bring them in and this makes me immediately feel at ease with their care.
Business response:
Hi Jennifer. We are grateful for your kind words about our clinic and our wonderful team members. We are so happy to hear that your kitties feel comfortable when they come in for care. We are always striving for a stress free environment for all of our clients fur babies. Thank you for taking the time to share your experience at Companion Animal Hospital. We look forward to seeing you and your pets at their next visit.
This vet really helped my friend and I out during a pinch! The only -1 star is because we had called earlier in the day and were on hold for about thirty minutes before we hung up and called someone else. My roommates and I rescued a stray cat that was living behind the apartment building next to ours. We caught her the other night and kept her overnight before bringing her into the vet hospital the next day because Companion is (thankfully) a walk-in clinic. The staff was clearly a little strung out, but they were still ab... read more
Business response:
Hi Eli. We're utterly delighted to hear about your positive experience at Companion Animal Hospital. Thank you for sharing your feedback! We do take your feedback seriously and appreciate you taking the time to share both positives and things we can improve upon. Our deepest apologies for being on hold for so long. That is way too long to be on hold, and we absolutely recognize this. Our phone system has been an issues for awhile now. For a hospital who doesn't do scheduled appointments yet, we sure do get a lot of phone cal... read more
Been going here for about a year with my pet. I have mixed feelings about the No appointment policy. On one hand if you can commit to being one of the first in line when the doors open at 8, you can pretty much guarantee your pet will be seen within the hour. But if you cannot do that then it's really a toss up if you'll be able to get your pet same day care. Dr. Pilversack and Dr. Dowell are awesome and I love when they pick up my dog's case. It's hard to rate too critically because most places are short staffed as well and... read more
Business response:
Hi Angela. Thank you for the 4 star review. We understand the challenges with our no appointment policy and are constantly working to improve our wait times. We are thrilled to hear that Dr. Pilversack and Dr. Dowell have been awesome with your fur baby. We appreciate your loyalty and will strive to make your experience better in the future. If you have any further concerns, please don't hesitate to reach out to us at (503) 693-1063.
The doctor I spoke with both visits - one for my elderly dog of 16 who had a seizure and the other, a bengal cat who was vomiting and refused water and food for a couple weeks - very knowledgeable and what she was not knowledgeable on, she was up front with me about. With my dog, she could have suggested blood tests, x-rays, medication, etc. instead she said based on the seizure (caught on our home camera to show her), her age and breed, most likely was heart disease and with no history of seizures they would most likely ke... read more
Business response:
Thank you for taking the time to share your experience at Companion Animal Hospital, Koral. We are glad to hear that our doctor provided you with knowledgeable and honest advice regarding your fur babies. Our priority is always the well-being of your pets, and we appreciate your trust in our expertise. We're sorry for any inconvenience caused by the wait time, as we operate as a urgent care walk-in basis. If you have any further questions or concerns, please don't hesitate to reach out to us at (503) 693-1063. Thank you agai... read more
I love going here, though I kind of hate that they're a walk in clinic now... BUT I understand why they do it, and am grateful whenever I have something relatively emergent and need to get in quickly without an appointment. Anyone who complains about the wait, or the service is clearly the problem. They're always efficient and helpful. Just know that emergencies will bump you (just like you'd hope they'd bump other people when it's your pet that's emergent) and you may wait longer than anticipated. The doctors are kind and ... read more
Business response:
We appreciate your feedback, Kiley Corrina. We understand that being a walk-in clinic can sometimes result in longer wait times, especially during emergencies. We strive to provide efficient and helpful service to all our customers. Thank you for recognizing the kindness and knowledge of our doctors, as well as our competitive prices. We apologize for any inconvenience caused by the wait and appreciate your understanding. If you have any further concerns, please feel free to contact us at (503) 693-1063.
my 10 year old cat was having respiratory issues, difficulty breathing, dehydrated, and not eating. I took her to an emergency clinic in Salem but could not afford the $1,300 for X-rays, lab work, and fees. I live in Salem and called every place in Salem and surrounding areas and could not be seen due to not taking new patients or they were booked out for weeks. I called clinics in Aumsville, Albany, Corvallis, McMinnville, Canby, Newberg, Portland, everywhere and was becoming discouraged. I finally called Companion Animal ... read more
Business response:
We appreciate your feedback, Ashley. We're glad we were able to help your cat and provide affordable care. Thank you for choosing Companion Animal Hospital.
We were put in the room because it was our turn and waited at least half an hour for the doctor to show up. Unacceptable. NOTE: However, when we did get service it was fast and professional. The vet was completely trustworthy. I am upping my review from one star to 3.
Business response:
Dear Tatiana, Thank you for taking the time to share your feedback about your recent visit to Companion Animal Hospital. We apologize for any inconvenience or frustration caused by the delay in seeing the doctor. Providing timely and efficient care is of utmost importance to us, and we are sorry for falling short in this instance. We understand that waiting for half an hour in the examination room was unacceptable, and we apologize for the delay. We are continuously working to improve our processes and ensure that all our ... read more
Our dear shepherd passed this am. They took us back immediately. They processed the payment and asked if we wanted ashes. They brought the gurney to the car and were very empathetic. I know more arrived home and the veterinarian called us and gave us closure on what he believed was the cause of death - not poison - GDV. Thank you for your kindness.
Business response:
Em, thank you for your kind words. We know all too well how difficult it is to say goodbye to a beloved pet. We are glad we were able to provide some comfort during this tough process and please don't hesitate to give us a call should you need anything.
Companion Animal Hospital has a 4.4 star rating with 1,503 reviews.
Companion Animal Hospital is closed now. It will open tomorrow at 10:00 a.m.