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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Nicole W.'s profile image
Nicole W. 
3 years ago

Reliable and Highly Functional Email Marketing Overall, having used Constant Contact for many years, I can say that it is easy to use and that it is well supported. We will use it for many years to come! Pros Constant Contact carries a wide range of features and offers a lot for a reasonable price. Additionally, they offer a non-profit discount, which we as a small non-profit organization appreciate. Cons The only downside to Constant Contact is the inability to upload larger files into the software. I know that this occurs ... read more

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

Constant Contact for the middle ages I cannot say Constant Contact is a bad organization. I can say it is geared more for an older generation that wants alot more content in an email than I personally needed. Pros Constant Contact is a bit like Windows. It has ALOT of customization. That can be immensely fruitful for the IT and marketing content builder with alot of experience in template building. Options are great, but they can also be overwhelming. Cons The same of the Pro is actually my con. The amount of customization ... read more

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

Excellent online meeting and conferencing tool for all Scale organization File sharing and storage is much easier and faster now. Microsoft support team is excellent. Pros At Borderless Access we are using Microsoft team for our internal communication and meeting. It is highly secure, easy to use and a very interactive frontend. Screen sharing is easy and can add members as per our plan. Cons Microsoft team should introduce emoji. If your internet speed in less than 10 MBPS please use some other tool as it requires fast int... read more

Heather G.'s profile image
Heather G. 
3 years ago

Great Email Marketing Solution Constant Contact is a great email solution. Highly recommended! Pros Constant Contact is easy to set up and get started. Once you create an email campaign you can clone it to use it in the future; which is a great time saver! It also offers some excellent graphics solutions and allows you to configure your emails to also be mobile friendly. Cons Video capability would be a great addition but it isn’t really anything that would be a dealbreaker with this software.  

Audrey G.'s profile image
Audrey G. 
3 years ago

There are better services out there. I haven't been pleased with Constant Contact. It hasn't been keeping up with its competitors to make it easy for users to send attractive emails. Thus, we've moved on to one of its competitors, MailerLite. We've haven't looked back. Pros It sends emails. We did use the survey feature and got valuable feedback using that. Although, I believe the survey system we used is a legacy service now. Cons It's "heavier" than it needs to be. It's really hard to format emails and make them look mod... read more

Patricia B.'s profile image
Patricia B. 
3 years ago

Works, But Misses Key Components Over it has helped with automatic emails for our company. But, if we find a software that can allow us to have multiple customers to a single email address with the same features as Constant Contact...we will switch. Pros What I like most about Constant Contact is the automatic email features. With this feature I'm able to send out greetings and reminders automatically, as scheduled. Cons My biggest downside with this software is the inability to have multiple customers on one email. Our com... read more

Devin B.'s profile image
Devin B. 
3 years ago

Great Software Overall, this product has been great. I send out emails weekly to people who support our non-profit and our volunteers. Constant Contact makes this easy and great looking. Pros I like that this software makes it easy for me to deliver professional-looking newsletters, updates, and fundraising ask without hassle. Cons The only thing I do not like is that I cannot check if a link is working without sending a test of the whole document to myself, checking my email, and clicking on the link.  

Meher M.'s profile image
Meher M. 
3 years ago

Great tool for outreach, easy to learn Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent. Pros It's effective in it's data measuring, I like how I can view data in multiple ways to help me make the right decisions for my organizations marketing initiatives. I also like that I can make my own templates and embed them in. The mobile and desktop version formats are both also excellent. Cons Its not as smooth sailing from the get-go as other softwares li... read more

Courtney W.'s profile image
Courtney W. 
3 years ago

Great email marketing platform! My overall experience with this platform has been great. Our email campaign and overall site traffic has increased since implementing. I would definitely reccommend it to anyone looking for an email marketing service. Pros I love the constant contact platform. It's very easy to use and allows for seamless email marketing creation and distribution. Managing multiple lists is super simple. Also seeing the diagnostics of who reads the emails and where they click is super helpful when campaign bu... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.