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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Jim G.'s profile image
3 years ago

Constantly 'hit the mark' with Constant Contact mailings Pros Ease of use and excellent product support team. This product has both stood the test of time and offers a fully functional marketing tool that is user-friendly in its use. Cons Can't find anything to add to this CON list. I love how it makes the job easy without distracting the user from the task at hand. 

Pete H.'s profile image
Pete H. 
3 years ago

This is a great alternative to mailchimp Pros It's a great email marketing/management platform. It has all of the bells and whistles that you need for a simple email automation/management/marketing platform. I love it. Cons Mailchimp's navigation and user experience is a LITTLE cleaner than this, but in terms of functionality, they're both virtually equal in my mind.  

Kelly K.'s profile image
Kelly K. 
3 years ago

Helpful Resource Pros It's been a great resource for newsletters Cons I think some additional templates could be helpful 

Tashi B.'s profile image
Tashi B. 
3 years ago

Vital tool for nonprofit outreach Pros I have used this for many years at different organizations. It is easy to set up, create and schedule emails, and collect contacts. Cons The interface for creating emails can be clumsy to use. 

Thomas R.'s profile image
Thomas R. 
3 years ago

Helps generate warm leads Overall, Constant Contact has 100% helped us generate good quality leads from client in and out of our network. We use it on a monthly basis across multiple enterprises and it is a great tool to supplement other marketing campaigns. Pros I like using Constant Contact because it helps us target key prospects who have showed some level of interest in our software. By sending a mass marketing email out we are able to pinpoint interested clients who reply to our email blast. Cons Their Customer support... read more

Alan S.'s profile image
Alan S. 
3 years ago

I stopped using Constant Contact and changed to MailChimp. It was not good. They would prevent me from adding email addresses to my directory and they did everything they could to prevent me from functioning. Pros It was working fine for me, but Mailchimp offered me a free trial with 500 contacts, and it is so easy to use, I switched over and stopped paying a monthly fee for Constant Contact long ago. Cons Monthly fees even if I didn't use it at all. 

Janess R.'s profile image
Janess R. 
3 years ago

Constant Contact is a fantastic way to deploy and design emails yourself Pros It is easy to set up, design, review, and test your email prior to sending Cons If there is anything that I don't like about this, I think it would be that it is a lot of steps to get an email out. That said, I don't think anything can be eliminated. 

Kaen D.'s profile image
Kaen D. 
3 years ago

Impressive Email and Contact Management Made Easy! I have used it since the late 1990's and have always found it met and exceeded my expectations. With Constant Contact I developed many newsletters, event invites and other types of email for nonprofits that looked like they came from a graphic designer. Clients and employers all loved the work I produced with this product. I still use it today. I tried others on the market, but non is as good as Constant Contact...even 25 years later! Pros I have used Constant Contact since ... read more

Xandria M.'s profile image
Xandria M. 
3 years ago

Easy... just easy Pros Constant Contact is so easy to use for maintaining connections with customers and testing your marketing approaches. Cons Presently, I have heard no complaints from the team. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.