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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Andrea B.'s profile image
Andrea B. 
3 years ago

Don’t sleep on Constant Contact!!!! We love Constant Contact! The decision to switch to CC last year was the best decision that we made all year! It’s made our lives so much easier and we are definitely reaching more people! Pros Ease of use Beautifully organized with list/ calendar views, folders, and list management attributes Automated social media and email scheduling Campaign management Landing pages Forms Lead Ads Reporting both original and resends in detail with drill downs so that you can see who exactly clicked!... read more

Bettina C.'s profile image
Bettina C. 
3 years ago

Email management If it's not broke - don't fix it as they say! I love Constant Contact for it's simplicity and for the ability to communicate with several groups easily via email. Pros What I like the most is that even with newer technologies on the market, Constant Contact is still the fast, easy and simple way to distribute information to specific lists of people in an efficient manner. Cons I would be interested to know if there was an app for this, but I realize it may be not applicable to try and send new mailings out,... read more

Zuhairah A.'s profile image
Zuhairah A. 
3 years ago

Email marketing with Constant Contact Pros Constant Contact is definitely on the top-tier software for managing and distributing email marketing and they are very good in it. The template design is very interactive and easy to edit it to fit with the email objective. We had a good response and email open rate with this software. Cons The price plan is quite expensive after you reach the limit for the contact list and how much email can be sent for a month worth. The user interface for the dashboard can be improve to the mode... read more

Kaitlyn R.'s profile image
Kaitlyn R. 
3 years ago

Constant Contact is great for small or large businesses Pros Constant contact is super easy to use whether you are seasoned or just starting out with email marketing. Cons As a designer, I wish the program felt a bit more updated.  

Serena D.'s profile image
Serena D. 
3 years ago

A real way to be in Constant Contact Overall, happy with the choice to move over to Constant Contact. I will say we lacked in our ability to connect to our members/donors and this has greatly helped. Our downfall though is since COVID so much of our emails automatically go to spam. This is not a fault of CC but rather, since we increased communications, this then triggered "spam" notifications which is affecting emails outside of CC emails. Pros Ease of deployment. Relatively intuitive with loads of features to be explored.... read more

Melissa N.'s profile image
Melissa N. 
3 years ago

Constant contacts over mailchimp Constant contact for me was simple and easy to use, had great email templates and designs to work with, and was a great way for me to engage with customers and grow my business Pros Constant contacts has Better template designs and better lead list management than what I saw on mail chimp. Cons Constant contacts didn’t have as good of registration forms as what I saw when i was using mail chimp 

Verified Reviewer's profile image
Verified Reviewer 
3 years ago

Constant Contact Customer Service is Constantly Connected! AMAZING...customer support - BAR NONE and I mean it. Pros This is not one of the new services that only gives you online support. You get a real live person and that is worth it's weight in GOLD! Anything this lacks in features it more than makes up for in REAL live people -and they catch up with the rest as they go along. They are the original in the biz and they will get it...as new things come. Cons Sometimes the newer things that slide in - a newer company corner... read more

Larry M.'s profile image
Larry M. 
3 years ago

Easy to use program and product This is the easiest way I have found to send out a mass email for newsletters and to keep in contact with potential customers. Pros I found it very easy to load up a list of emails to send out for monthly newsletters or information. Integration with my lists were easy. Cons I really don't have any cons when it comes to the program and its use. It seems to do exactly what it is set up to do 

Moises S.'s profile image
Moises S. 
3 years ago

Good tool to send Email Marketing campaigns Since we started using this tool we have improved the quality of our contact list, our campaigns reach the inbox without any problem. It has been a good decision to acquire this software. Pros I love this tool, I can automate emails by creating flows for customers. The reporting interface is great, I can see absolutely all the statistics of my campaigns and collect that data to improve my next campaigns. Cons I think the only thing I don't like about this tool is the price, the che... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.