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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Corey J.'s profile image
Corey J. 
3 years ago

Great For Emails, But Other Features Are Getting Worse I have used this for 5+ years and have always been happy with the email marketing side of it, but the product has gotten worse over the past five years. I feel they are more focused on selling "templates" than supporting the product we pay for. The survey function is basically unusable at this point, and I now have to use Survey Monkey for surveys when I used to only use CC. Pros Emails through constant contact look great, it's easy to use and customize and building emai... read more

Courtney B.'s profile image
Courtney B. 
3 years ago

Email marketing tool Pros I love the ease of creating templates to send out blast emails. I like that I can easily paste the information in preset templates Cons I wish there were ore options for layout 

Antonio T.'s profile image
Antonio T. 
3 years ago

Great bang for the buck... Overall experience has been very positive. It has enabled our association to provide a monthly newsletter that provides key monthly association news and updates. Pros We like the ability to provide a standard, monthly communication with our member base. Software provides us key tool to reach our member base and beyond. Cons I would like the software to improve it's ability to share the communication with other platforms. Prior version to update seemed easier. This area can be improved. 

Jenna L.'s profile image
Jenna L. 
3 years ago

Constant Contact is an easy to use Communication Tool! The e-mail service is simple, easy to use service. I love working with Constant contact. Pros I like that it is simple software that is easy to use. You can make e-mails look nice and send it out to lists quickly. I like that you can create multiple lists and add contacts easily to those lists. Cons I don't like that as an automated e-mail, this often gets lost in people's junk mail. I don't know if this is an easy fix, but I wish there was a way for us to make sure it... read more

Georgeann H.'s profile image
Georgeann H. 
3 years ago

Constant Contact Easy and User Friendly I really like it. I signed up and didn't really know how to start, but the program walks you through set up and everything. I had no trouble creating a campaign eventhough i didn't know what I was doing. Pros I like that the interface is clean, easy to understand and the end product looks great. Cons There isn't anything so far, that I don't like. 

senu S.'s profile image
senu S. 
3 years ago

Constant Contact Review It has a wide range of automation which every marketer should look out for. Pros Constant Contact marketing automation is very powerful and straight forward. It has finally proven to be the backbone of my marketing automation tool in the last couple of years. It has advanced CRM and reporting feature. Navigation and automation triggers are very impressive. Unlike other marketing automation tools, searching for contacts base on tags and status is quick. Cons Their email builder is not that smart. Thei... read more

Irene L.'s profile image
Irene L. 
3 years ago

Constant Contact is a great way to get the word out Constant Contact has been the staple of our messaging software to get the word out to everyone in our community. It is very easy to sign up and select which notifications a recipient wants to receive. Pros We have multiple users on this platform and everyone is doing something different. The system allows everyone to access their templates, make changes, set delivery schedules, track open/read responses. Also, since the system is web based, it's easy to access from any loc... read more

Melissa C.'s profile image
Melissa C. 
3 years ago

Easy Pros Constant Contact makes reaching a large amount of people at the same time. Cons At this time I have not found anything was not expected.  

Jo R.'s profile image
3 years ago

Constant Contact Feedback Pros I like having everything centralized and how each entry/customer has their own 'card. Cons Aesthetically, the software feels out of date.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.