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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Andrea F.'s profile image
Andrea F. 
3 years ago

Works great for what I need Pros I don’t need a lot of bells and whistles when it comes to sending out emails to my clients. It has some nice easy ways to draft a campaign and send it. There are options to upgrade to track more data about who your audience is, which is nice, but I dont really need. Cons I do wish it was a little easier to make the style and fonts nicer. I design my own, and it’s doable to design your own, but to make it more professional, and to have nicer fonts, you have to know how to code in fonts other ... read more

Natalie D.'s profile image
Natalie D. 
3 years ago

Worth the Steep Learning Curve Pros It has a wide range of editing abilities for layered newsletters and e-mails. It is also nice that if someone unsubscribes, their e-mail is flagged if it is tried to be added again. Cons The initial learning curve is steep, but the more someone digs into all the features, it is great for multi-branch ministries or companies that may have different branding at different sites. 

Caroline P.'s profile image
Caroline P. 
3 years ago

Easy-to-use, basic email marketing I liked my experience with Constant Contact, but I don't know if this is the best of the many email marketing platforms that I've tried. It's basic, and it gets the job done. Pros Constant Contact is intuitive and easy to use as someone who regularly uses many different platforms and has trouble remembering the features and functionality of some. The email builder is straightforward, as is setting up the audience, deploying, and gathering data after the fact. Cons Design-wise, Constant Co... read more

MacKenna M.'s profile image
MacKenna M. 
3 years ago

Constant Contact for our small nonprofit We love using Constant Contact for all of our email needs. Pros I like how I can work with my team to create emails. The preview feature is helpful because we can send the draft to our staff and people can suggest edits or go in and make them themselves. Cons Sometimes it freezes when I am working on the email or it glitches if I copy/paste something.  

Becky S.'s profile image
Becky S. 
3 years ago

Very helpful! Pros Constant Contact is very helpful in email management and marketing Cons I have not had a bad experience with Constant Contact 

Gina G.'s profile image
Gina G. 
3 years ago

Constant contact It's good for what i use it for at this point. Pros I like to use it for small business that do not have a large mailing list. Cons I don't like the way the system scrubs when I upload a list because it often doesn't accept the lists I load. 

Jamie J.'s profile image
Jamie J. 
3 years ago

Solid, time-tested product I'm sure there are still areas of the platform we aren't using but it's user-friendly and does the job. We don't need extra bells and whistles. Pros User-friendly, easy-to-read and easy-to-understand reporting Cons Maybe not as fresh as other platforms out there 

David F.'s profile image
David F. 
3 years ago

Excellent platform for eMail marketing! Our overall experience has been positive. Delivery rates have been higher than expected and conversion has been great. Pros Constant Contact is a highly effective platform for converting leads into clients. We use it for both Drip Marketing and auto responders, and we have had far better results than before we had this type of campaign. Cons Constant contact can get expensive, and advanced automation can get a bit clunky.  

Sandra B.'s profile image
Sandra B. 
3 years ago

Good Competitor within its Space Pros It was fairly easy to use, and there were some great templates. Cons Some things were confusing, and customer service wasn't always super helpful, but it was mostly a good product to use.  

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How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.