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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Carrie F.'s profile image
Carrie F. 
3 years ago

Email Marketing simplified Overall it does a good job at storing client/donor information. Pros It's generally easy to use. You have the ability to copy past emails/surveys to edit for future emails. The survey feature is helpful and you have the ability to send within CC or send the link in a regular email. Cons Some of the editing features are difficult. There are also limited changes you can make to the email.  

Mattie C.'s profile image
Mattie C. 
3 years ago

So helpful for non-profit leaders! I have always had great experiences so far! It is relatively easy to use. Pros It is super easy to use and allows for quick emails out to contacts in the database. I love that you can schedule emails prior to as that allows me to plan ahead. Cons It can be challenging to customize emails with the lack of fonts. I sometimes wish there were more creative ways to make it look unique!  

Callie H.'s profile image
Callie H. 
3 years ago

ConstantContact is Perfect for Your Small Business Overall, we are very pleased with ConstantContact's features and pricing. Pros ConstantContact is simple and easy to use for any small business, whether you have a marketing team or you are a small staff trying to fill multiple roles. What we like the most about ConstantContact is their email building tool. It is very user friendly and you are able to create eye-catching, streamlined emails for your brand without too much effort on your part. Cons Using pictures within the ... read more

Sari C.'s profile image
Sari C. 
3 years ago

Constant Connect Makes Email Campaigns Very Easy Overall it has been a good experience. Pros I like that it allows me to upload my existing contacts and send out directed email campaigns to them quite easily. Cons There are limits on how many contacts you can add under the various pricing plans. So it does wind up costing more than you think.  

Muhammad T.'s profile image
Muhammad T. 
3 years ago

Great tool for email marketing The tool is a bit expensive as compare to other tools but it offers unlimited emails to your selected number of contacts in your plan which is a really good feature. It also has low restrictions on qualified email contacts. So we can upload any email list and sent them an email. We don't need a attach a separate SMTP server as it provides in the package. Pros I love their easy to use interface, especially their email builder. I can say it's a best of its kind basic level email marketing + autom... read more

Daniel E.'s profile image
Daniel E. 
3 years ago

Inexpensive and Effective Email Marketing Software Our overall experience has been positive and more than satisfactory. The price is hard to beat and the software proves to be trouble-free when sending out emails, building and managing the database, and examining end-user habits. Pros Constant Contact is feature-rich at a very low price. It offers ample designs and templates as well. Cons The software is cumbersome to deal with at times when editing text. The text will revert to previously selected fonts, for example. Additi... read more

Ben S.'s profile image
3 years ago

Industry Leader but still glitchy At the end of the day the benefits out weigh the issues with engagement reports easy to read. Pros Templates and most functions are straightforward and creating and managing campaign is pretty easy. Cons Occasion bugs and glitches can be frustrating especially at this level. Formatting issues happen frequently.  

Michelamonè H.'s profile image
Michelamonè H. 
3 years ago

Constant Contact is a Constant in My Business. I have not been able to find anything that is a good enough replacement for Constant Contact. So I am very pleased. Pros Being able to schedule a series is the best for me. So I can set up emails to go out based off certain phases my lead is in. Cons That I can not edit something I created online from my phone. Because I use my phone more than my laptop, this functions is a must. 

Kelly P.'s profile image
Kelly P. 
3 years ago

Good for basic list building and list management. Overall my experience was fine. If you are new to email lists or don't need a lot of sophisticated functionality Constant Contact is a great tool to have. However, if you are a more experienced marketer and are trying to do more sophisticated things this tool is not robust enough. Pros My favorite thing about Constant Contact was the customer service. They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice ... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.