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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Sonny C.'s profile image
Sonny C. 
3 years ago

Constantly in touch Overall, the software is easy to use and intuitive. It is a good way to start learning about mailing campaigns and survey. People who claimed they never received our email get flustered when we show tell them the date and time they opened their email. Pros Different templates helps you create the campaign you need. Mailing campaigns and survey templates, are easy to use and you can just change the images that fits your need. There are a lot of stock images, but it also allows you to upload your custom ima... read more

Lisa M.'s profile image
Lisa M. 
3 years ago

Constant Contact Email Marketing - Robust, Cost Effective, and Easy to Learn Constant Contact is used for member engagement communications, event promotion, and prospect marketing. A great product for those with limited budgets. Reporting and analysis tools are above adequate. Pros How easy it was to learn. Very intuitive. Bells and whistles don't really count if you don't use them. Cons Some companies automatically send CC marketing emails to spam. I wish they would provide more info on what trigger this.  

Adam F.'s profile image
Adam F. 
3 years ago

Great tool for easy, simple email blasts Our overall experience with Constant Contact has been great. It enabled us to get a jump start on email marketing. Now that we have been able to grow, we will be moving to a larger platform. Pros Constant Contact has been a great tool for us to easily compile contacts in our CRM system and do email blasts. We have used these both for marketing efforts as well as informational emails that need to go to all of our clients. It is a very cost effective system and does exactly what we nee... read more

Yvonne K.'s profile image
Yvonne K. 
3 years ago

Working with Constant Contact Overall, I like the formats and the several different platforms Constant Contact provides. I can do an email, plan an event or do a survey. Pros I like most about this software is the integrating with my database. I don't have to type all my contacts. Cons I have to go threw each contact and remove the ones who have cancelled their membership with the Chamber, but didn't unsubscribed, and if someone unsubscribes they cannot be added back. Corporations have blocked emails from Constant Contact so... read more

Carissa N.'s profile image
Carissa N. 
3 years ago

Constant Contact Review Pros I like that you can view the email blast in a mobile-friendly way and also via the desktop. A lot of people open their emails on their phones so being able to utilize the mobile-friendly view helps a lot! Cons I wish the back end of the Constant Contact system was a little easier to navigate. It's very frustrating when some of the alignments are off. 

Jennifer M.'s profile image
Jennifer M. 
3 years ago

Stay in touch easily The greatest benefit to us has been our ability to grow our monthly donor base since keeping in touch with them is easy to do. Pros Constant Contact is the perfect software for helping you to stay in contact with those important people that can have a positive impact on our organization. The software is easy to use and provides the ability to adapt your message for different groups of people. Additionally, it has the ability to interact with our donor software making us more effective and efficient. Con... read more

Lisa T.'s profile image
Lisa T. 
3 years ago

We think of Constant Contact as one of our team members! Always a great experience using Constant Contact ... and on the very rare occasion when I may have a question or concern, their Customer Support is excellent. Pros Constant Contact makes it super easy to stay in touch with our association members as well as to create various marketing campaigns. Cons The only negative I have is with pricing. While Constant Contact provides tremendous value, and offers fantastic savings for a subscription paid annually (which is a good ... read more

Butch B.'s profile image
Butch B. 
3 years ago

Versatile, multi-featured, easy to use I've used Constant Contact for more than 10 years and found it very effective in our email marketing and registration needs. The interface is very intuitive and it's a short learning curve to be able to create a project. We love the versatility to use Constant Contact for email newsletters as well as event registrations that can collect fees via credit cards. Constant Contact continues to keep the software up to date, without making wholesale changes to the user interfaces. Pros We use ... read more

Harold E.'s profile image
Harold E. 
3 years ago

Great fo Email Marketing My overall experience with Constant Contact is a positive one. I've used it in previous jobs too. Pros How easy its made email marketing, collaborating, customizing the emails, and seeing results right away. Cons The program is good but to really get all the features you need to buy more expensive packages. That's normal, though. However, I wish A/B testing was part of the normal plan.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.