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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Adina G.'s profile image
Adina G. 
4 months ago

Marketing Email Pros Ease of use is the best part. I like that I can attach documents and create surveys within the email, something I can't do with other email platforms. Cons I can be a little clunky on the design side. I find that the design functions can be a little frustrating. It is more pricey than other platforms. 

Hina P.'s profile image
Hina P. 
4 months ago

Great Email Marketing Tool Pros Easy to use, uploading information and easy to send out to mass client data base. Cons More design options or creative solutions.  

Valeria S.'s profile image
Valeria S. 
4 months ago

Constant Contact is amazing What sets Constant Contact apart is its robust set of features, including customizable templates, seamless contact management, and detailed analytics. The platform's automation tools have significantly streamlined my marketing processes, saving both time and effort. The customer support is outstanding—responsive and knowledgeable. Overall, Constant Contact has proven to be a reliable and powerful tool for anyone looking to enhance their email marketing strategy. I highly recommend it! Pros I've be... read more

Andrew K.'s profile image
Andrew K. 
5 months ago

We switched from Active Campaign to Constant Contact. Great. As mentioned in the title, we switched from using Active Campaign to Constant Contact. Pros It's very user friendly and intuitive. I could set up an e-mail blast/campaign within minutes from just a first time use without having to watch a video or learn about the interface. Cons It would be great if you could schedule out or separate audiences for e-mail blasts based on location or time zone. I think the other work around is to manually separate different contact l... read more

Jacob W.'s profile image
Jacob W. 
5 months ago

Best campaign management tool Pros Ease of use, excellent features and tools Cons No cons. Best product for managing a campaign 

Meredith A.'s profile image
Meredith A. 
5 months ago

Easiest of All Email Platforms! Great experience over the past 5 years and my client will continue to use it moving forward. 10/10 experience for ease of use and needed features. Pros I love how easy it is for the average user to build attractive templates. The user experience is very friendly and quick, and all design elements are straightforward. This platform made designing my clients' emails fast and painless! We also use their email drip automation feature and it has benefited my clients greatly. Cons The new domain a... read more

Samantha S.'s profile image
Samantha S. 
5 months ago

Good Email Platform Overall, I like Constant Contact. It is a very easy platform and customer service is available and knowledgeable. Pros I liked the simplicity of using Constant Contact. Making the content of each outgoing email is very simple. Adding and subtracting email addresses and connections is very easy to do. Cons I believe a lot of emails go to customer/client spam folders. They are sent in bulk from Constant Contact in a way that they are blind copied.  

Vicki D.'s profile image
Vicki D. 
5 months ago

Constant Contact Pros What I like most about Constant Contact are the various templates as a good starting point. Additionally, I like the scheduling options for delivery. Cons I wish there were an easier way to convert the electronic version to pdf printable format. I have to go back and forth from the electronic version to make changes and switch to download to see if my spacing is correct for printed pages. It is time consuming and tedious. 

Adam G.'s profile image
Adam G. 
5 months ago

Campaign & Content Management System Pros Constant Contact allocates an extended range of features in one place. Web design, audience targeting, conversion tracking and automated publishing are among the features that I use on a daily basis. Cons Everything is automated and web design involves drag and drop functionality. I find zero downsides. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.