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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Stephanie L.'s profile image
Stephanie L. 
5 months ago

Great for Managing Email Campaigns Pros It's easy to set up and manage. You can go back and recreate similar campaigns. Setting up templates has been a lifesaver. Cons Sometimes it's hard to sort through back campaigns. 

Emily A.'s profile image
Emily A. 
5 months ago

Good for the money Pros I like that I can schedule my posts in advance and keep a marketing calendar! Cons It can be a bit hard to navigate at times and connect integrations. I wish it integrated with larger platforms like Dubsado to keep track of leads and such. 

Nedim M.'s profile image
Nedim M. 
5 months ago

Great tool for newsletter management Would recommend it for small medium size businesses and startups as you have the whole package to sart with. Pros One of the best software you can find for newsletter management and set up with ease. Lot of pre build layouts, custom options and lead capture options. Cons Pricing is more than other similar providers on the market. But, it gives some head starts in comparation with others. 

Kristi B.'s profile image
Kristi B. 
5 months ago

Good tool-- easily scalable Pros I liked the included templates, email management and straightforward pricing. Cons You cannot use as a database management tool and keep your costs low-- once you upload a list of emails, the number of emails dictate the total price you pay- even if you are just sending a handful of emails.  

Marie M.'s profile image
Marie M. 
5 months ago

Tons of features and customizations for a super affordable price! Pros For less than your weekly Starbucks expenses, you can tap into powerful marketing and client engagement! Wondering how you're supposed to "follow up" or keep in touch with past clients? Simply create a weekly or bi weekly personalized email to your database to stay top of mind! Loving Constant Contact! Cons A few hick ups in the email creation process, and wish there was a few more automatic ways to keep contacts and database updated... 

Mike S.'s profile image
Mike S. 
5 months ago

A good email management system. A really good program but the number of emails caught in spam is still disappointing. Pros This is a good product that makes it very easy to send mass marketing emails in a very attractive format. You can also track engagement to see which emails work best. Cons Ones at a relatively high cost and many emails get caught in people’s spam.  

Becky B.'s profile image
Becky B. 
5 months ago

Constant Contact is a great tool I love the product. It has helped enormously in growing our pressence and our brand. Pros CC is eacy to deploy and easy to use. With just some basic knowledge of design, you can create compelling emails that catch a readers attention. Cons There are issues with the syncing feature with both WIX and NeonCRM. It creates too many duplicate accounts. WIX synced accounts remain "unassigned to any list" until you manually open each account and assign it. 

Delly S.'s profile image
Delly S. 
6 months ago

Great marketing services, support services but also needs feature-improvements In terms of email tracking, customer support, and segmentation, Constant Contact is doing extremely well but today's marketing world requires more than just these few and so, does Markter's success. Pros Constant Contact provides small business-level email marketing features that support email tracking, segmentation, and good customer support service. I would ultimately recommend it because it provides an easy-to-use UI, a huge template library, g... read more

Caitlin S.'s profile image
Caitlin S. 
6 months ago

My go to email marketing platform! I have had a positive overall experience! Pros It is easy to create aesthetically pleasing emails that get read! Cons Most features are very intuitive, but a few (inserting gifs, for instance) can be frustrating. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open on Monday at 9:00 a.m.