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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Douglas P.'s profile image
Douglas P. 
5 years ago

Works well for mass email Pros I like the data reporting for sending out email blasts Cons I do feel that there are a few other softwares with newer more trendy funtions 

Amanda R.'s profile image
Amanda R. 
5 years ago

A Great Way to Stay Connected to Clients Pros I like using this software to create monthly newsletters or updates for my clients. Cons It was somewhat difficult at times for me to create the newsletter and have it look the way I wanted it to. I need to learn more about the use of the program. 

Paul B.'s profile image
Paul B. 
5 years ago

Great Way to Organize your Contacts Pros The ability to take a large amount of contacts and make it easy to organize and communicate with them. Cons I think some increased training to be able to utilize all of the features provided would be nice.  

Kris E.'s profile image
Kris E. 
5 years ago

Good for Retailers or Others with a Large Client List Pros Great looking emails and easy to use program. Can accommodate a large email and client list. Professional looking results with great templates. Cons Can be a bit costly for smaller businesses or those with small client lists.  

Butch R.'s profile image
Butch R. 
5 years ago

Constant Contact is great Overall if you need email marketing then this is the place to get it! Pros When it comes to email marketing, Constant Contact has every base covered. Email templates make your emails look great, less email bounce rates, and easy to manage contact lists. I really enjoy using this product Cons My only con with this would have to be the price of the paid version  

Mark B.'s profile image
Mark B. 
5 years ago

Great way to follow up Can solve tracking and corresponding needs of a business. Email templates help you get going. Pros Design quality is good and easy to use email design template. Cons Training to figure out what and how it works. Also the cost isn’t that great.  

Gaby A.'s profile image
Gaby A. 
5 years ago

Feel like a pro -- with or without the skills! Pros It's incredibly simple to understand the software and put it to good use; that being said, you'll find that the hardest part will sometimes be coming up with the design itself since you're not faced with the burden of troubleshooting or dealing with a complex interface. You're able to distribute awesome emails and understand their analytics, too. Cons I do wish we had the capability to insert our own code into a newsletter, or work with text spacing, margin size, and the ov... read more

Business response:

Thank you so much for your review, Gaby! We are glad to hear that you enjoy the ease-of-use and design features. We have also shared your feedback with our team regarding the ability to add custom code. Thanks again and if you ever have any questions please don't hesitate to reach out to our marketing advisors!  

Martha W.'s profile image
Martha W. 
5 years ago

Basic Email Newsletter Service Good, they offer a good service at a fair price and I appreciate the wide variety of options available to my clients. Pros Constant contact offers a way to integrate your subscribe forms on your website with a mailing list and send out emails and newsletters to your customers. They offer a variety of templates which look great on mobile and on desktop email viewers. With their drag and drop builder you can easily build an email template and send it to your list of subscribers. From what I can ... read more

Business response:

Thank you for your review, Martha! As you noted, here at Constant Contact we strive to continuously improve our services and features to better serve our customers. We appreciate your feedback and will be sure to share it with the appropriate teams. Thanks again!  

Amber J.'s profile image
Amber J. 
5 years ago

Great Email Marketing! Pros Love the ability to see who is opening emails, clicking, ignoring, etc. It is super helpful to have these kind of analytics. Cons Hard to navigate the builder and teach other people. Lots of glitches.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.