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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,027 reviews
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Camille S.'s profile image
Camille S. 
5 years ago

A Great Starter Program Pros For anyone who is unfamiliar with mailing lists and the like, this is a great place to start. I wanted to see if I could grow my audience and my customer base without spending a ton of money. New to the whole arena, this was suggested by a friend. Admittedly, it did take a big chunk of my day getting things set up. But once that was done, it was fairly straight-forward. Among my favorite features is the breakdown of who did or didn't read the email. I suppose other programs offer this too, but I... read more

Zach G.'s profile image
Zach G. 
5 years ago

Solid Email Marketing, if you like their templates Pros Constant Contact it's very straightforward. You can create lists and track opens. You can import contacts from Customer Management Software, like Salesforce, and track opens. You can resend to users who didn't open your first email, which helps your open rate. Constant Contact allows us to curate our Salesforce list, as well with unsubscribers. Cons If you know how to use HTML, you can add XML, But it limits the features Cobstant Contact makes available to track opens.... read more

Brittany W.'s profile image
Brittany W. 
5 years ago

We love CC We have been able to spread our message easier and reach more people than we could without it. Pros It is very user friendly and it has really nice easy layouts to choose from that make your emails look professional. Cons It's a bit pricey for what it is. You have to pay more to have more contacts.  

Marsha K.'s profile image
Marsha K. 
5 years ago

Try it, I think you will like it I haven't tried a lot of other software in the category, but it does what we need it to do without a lot of hoops to jump! Pros I was new to this software when I started my job last fall. Now I feel like a power user and have made suggestions for possible updates. In other words, it is easy to use. Cons They changed the preview feature which I used to print in a format for church members that don't have a computer. They added a print button now, but I am struggling getting the format I need f... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact Pros There are a lot of templates that are easy to personalize Cons Even with a paid subscription there is a limited number of graphics to use without additional cost. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Good base Pros Nice amount of templated formats to send out invitation emails Cons They could expand their features to display more analytics  

Joy L.'s profile image
5 years ago

Best Marketing Option Around I am keeping ahead of my company's marketing success! Pros This is my absolute favorite marketing tool. I've been using it for many years and never had a single issue with it. It has helped my business grow and flourish in record time. Cons I honestly can't say anything bad about this because even as a beginner it was easy to use! 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great product Pros I saw a commercial for Constant Contact so I gave it a try . It's a very easy software to use for email marketing. I think the best part is having a template to work with as well as social marketing to reach new people and business. Cons I think the makers of this product made it so it's user friendly, so I do not know of any cons. 

Emily K.'s profile image
Emily K. 
5 years ago

Easy, cost effective way to create professional looking emails Before using Constant Contact we just used our gmail account to communicate with our customers. Constant Contact makes this SO MUCH EASIER. The emails we can create can do so much more than a simple gmail email. You can put in photos, videos, links, and easily customize the format and layout. Another great feature is that you can create lists within your contacts so you can send certain emails to just specific subgroups that you identify rather than blasting irre... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,027 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.