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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Jen F.'s profile image
5 years ago

Constant Contact It is an easy user friendly email blast and I like to see when and how many people open the email Pros It is an easy system to blast emails. I also like that you have discern templates that you can work with Cons It’s not as easy to edit once you have set something up 

Kent W.'s profile image
Kent W. 
5 years ago

It's Not Just Good, It's Good Enough Constant Contact - when you're trying not to annoy hundreds of people all at once. Pros Easy to build templates for engaging mass emails. Manages our member base's contact info effectively (for itself, not for us). Cons Adding users to groups (or sub-groups) is clunky and frequently takes too long (spinning wheels of death, etc).  

RAFAEL P.'s profile image
RAFAEL P. 
5 years ago

Easiest way to get your message out consistently Pros Keeping up with emailing clients offers, etc is so time consuming. Also the potential issue of being listed as a spammer. This makes it so easy to keep customers in the loop. Also many great features such as emailing prospects who live or work near your new or current clients. Cons depending on what you are doing, it can be pricey, but if you have a client rep, they are very knowledgeable and will give excellent guidance. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Intuitive Email Marketing Software My experience has been positive. I have limited programming and design experience, so it makes it easy for me to create professional emails. Pros Constant Contact is incredibly easy to use. With no design or programming background, you can create professional-quality emails without taking up too much of your time. I use it every month to promote any specials we're running on our ecommerce website. Cons I may just be incredibly inexperienced, but it doesn't seem like the reporting capabiliti... read more

Vanessa F.'s profile image
Vanessa F. 
5 years ago

Easy email marketing Pros Constant Contact is very easy to use and takes out any guesswork in creating eye-catching emails. Email one group of people or several lists at a time. Tag your contacts, send surveys, pick a template - it's all there. Once you've sent an email, it's so very simple to find out how your customers or contacts are engaging with the content. Cons Constant Contact is a bit pricey but has definitely helped us engage our contacts. It would be great to have a little more flexibility with placement inside t... read more

Diane H.'s profile image
Diane H. 
5 years ago

Best Email Marketing For The Money I find Constant Contact to be very easy to use and the customer service is outstanding. Pros I like how easy the program is to use. The drag and drop editor makes it easy to customize any email. The ability to A/B test and resend to nonrespondents are great features as well. Cons It's not possible to take templates created in old editors and convert them to the new editor. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact or Constant Headache? Pros Robust marketing platform, many options and trackable results. Cons Can become very expensive for a small business. 

Heather L.'s profile image
Heather L. 
5 years ago

Constant Contact with Mind Body Pros Able to email a very large group if not our entire data base of clients at one time and or target different types of members or clients Cons Went to Mind Body University and Constant Contact members were there...their presentation of what Constant Contact was all about was lacking...felt like as a new user that I didn't learn enough about what they really do or how they could benefit our business. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great Emails to All of Our Members I am very satisfied with this product! I have used it at multiple organizations and find it is the best way to stay in touch and engage with my membership. Pros The customer support from Constant Contact is stellar. Every time I have a problem they walk me through it clearly and with no charge. There is a slight learning curve but once you understand the software you are able to produce clean and clear emails for all different types of announcements and newsletters. I really love the diagno... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.