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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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NATHANIEL C.'s profile image
NATHANIEL C. 
5 years ago

Great for small business Pros That anyone can figure out its features-ease of use. Cons There wasn't really anything to dislike other than wishing we had more subscribers! 

Cathy H.'s profile image
Cathy H. 
5 years ago

Very good mass communication tool We have used Constance Contact to communicate with clients for over two years and have great success with it. Pros Easy to setup and customize, ability to track sent/rejected/read emails Cons There is not much to not like about Constant Contact 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact is easy to use and has top-notch customer service Overall Constant Contact is a great solution for small to medium size businesses. The analytics and reporting is well done and a great tool to review the success of the campaign. They are built-in survey options are well designed and thought through. One of the best parts is that they have live customer service that you can speak to you on the phone when you run into an issue and they are always very helpful. Pros Constant contact is very visual and it is ... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

OK service, not good customer service The customer service was rude and not helpful. Pros It is pretty easy to use, some nice features that other services don't offer. Cons As with all software like this there are not as many features as I would like - they are limited in their ability to customize to exactly what you want and can achieve with coding the email(s) yourself. 

Eric J.'s profile image
Eric J. 
5 years ago

Send Professional E-mails Pros Having thousands or even hundreds of clients/customers to send emails to, it is a necessity to have an email marketing software. Constant Contact has a good number of templates for any type of email, with added seasonal and holiday ones. The drag and drop components are very easy to use and formatting is intuitive. The ability to see insights such as open-rate is helpful for optimizing future emails and also weeding out unresponsive contacts. Overall, Constant Contact is a great overall softwar... read more

CA J.'s profile image
5 years ago

Keep Up with Your Customers the Right Way Pros Allows communication with, marketing to, researching about and solidifying of good customers and sales leads. Cons There is nothing disliked about this software. 

Esteban G.'s profile image
Esteban G. 
5 years ago

Excellent tool for Email Marketing Pros The templates have a very nice design, and the user interface is very user friendly. The campaigns reports are very detailed and useful. Cons If the database has many members, the service can be expensive. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact is Just OK Pros Constant Contact does well with aggregating contacts and email addresses. Cons I think I prefer MyEmma for marking software. Constant Contact has less possibilities to edit your templates and make your mailings look great for someone who has little design experience. 

Laura R.'s profile image
Laura R. 
5 years ago

My favorite newsletter software so far Pros This is the easiest and most feature filled program I've used. Very intuitive with lots of designs Cons I've no complaints about this software. It's quite great 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.