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Constant Contact
- Internet Marketing
- Waltham, MA
About this business
In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more
Location details
Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Too expensive but well put-together Pros This is another old faithful email and content marketing tool that has great customer service and a huge capacity for expanding with your business needs. Cons Constant Contact is much more expensive for smaller enterprises and definitely favors larger businesses. It isn't for small fish in big ponds. Something else is a better fit for tiny business owners.
Great experience with this software! I use it to keep personal information on my membership. Pros I use this software to send out monthly newsletters, flyers year round, and contact management for my membership. I like how this software shows the click rate and the open rate for my emails I send out. When I need to delete a contact I like how the software makes sure you want to delete the contact you're choosing. Cons I use this software daily and have never had any problems with it. The only con I have is when sending an ... read more
Great Platform, Easy To Use, There Are Better Options Pros Constant Contact is very easy to use. You can easily build nice, professional looking emails and run your own email marketing campaigns without much coding knowledge. Competitive cost for subscription, and support is great. Cons Lack of cart integrations like Magento, etc. There are other options out there that integrate and sync directly with the shopping cart and catalog allowing endless opportunity. Unfortunately Constant Contact does not.
Very helpful and easy to use in a small office setting For Events it works well and patients call to schedule for the event. You will always have the patients who are not interested and are upset to receive the email. It increases sales and more patients schedule for the event. Pros Everything needed for a successful mail merge and email blast is at your fingertips. We have a small office and it works well. Responses to the emails are returned for those who are not interested in receiving the emails. Cost is very affordable.... read more
Easy to use and track success of campaigns Easy to use and track data. Customer service is beyond helpful - they really service their clients well! Pros The reporting system is the best. Constant Contact makes it easy for the user to see who they are or are not connecting with. Cons Templates could be more exciting - seem very basic so I design my own graphics and upload them instead.
Excellent templates and support Pros Constant Contact has wonderful support for their product. The trial period is 60 days as well, which is phenomanal- this is giving me pleanty of time to determine if the softwaer is going to be a good fit for my business. I will be enrolling in the monthly paid progfam once I reach the end of the trail as well Cons No major concerns or issues with Constant Contact so far. The customer service specialists were excellent in answering the few questions I had setting up
Constant Contact is easy to use but not very customizable. Pros One of the best features of Constant Contact is the ability to copy and edit a previous campaign. It saves us a ton of time. Cons The templates are not very easy to customize. Sometimes even changing the colors you want can be a little finicky.
Does what you pay for Pros It is a cheap way to send large amounts of emails to clients. They make it very easy to send mass emails. Cons There are not very many design options for sending consistent messages. Theinability to build custom templates is somewhat frustrating.
Basic email marketing tool Pros Constant Contact is extremely easy to use. It is great for scheduling emails, pulling basic reports and storing contacts. If you aren't trying to do anything fancy, it is a great tool. Cons The software is very limited in design capabilities. There are some clean and simple templates you can use but nothing too crazy. Tools like reporting and contact list management are all very basic as well.
Frequently asked questions about Constant Contact
How is Constant Contact rated?
Constant Contact has a 4.5 star rating with 2,989 reviews.
When is Constant Contact open?
Constant Contact is closed now. It will open at 9:00 a.m.